C. Mar Egeo, 51, 28220 Majadahonda, Madrid, Spain
good
Good afternoon, my mother has been in the nursing home for two months. First of all, I want to be objective. My three stars go to the cleanliness and the treatment given by Pilar, the morning supervisor. She is truly quite empathetic and productive. I find the assistants very cold with the elderly, they seem like warehouse workers; they are dedicated. They place people here and there, but show very little closeness. The assistants have made it very clear to me that they are not there to give affection, something I do not agree with, but it seems that is what it is. I will wait for the four months to pass and ask to transfer to another nursing home where affection and closeness prevail. In the last years of their lives, this is what they need most, and not just from their family. When we go, we certainly give it to them. However, during the time I am here, I will continue to ask for this, I think it is something easy. Remember that all of us, if life allows it, will reach that moment and we will appreciate being treated with affection. Thank you.
My mother was there last year. We liked the situation and what it promised, but disappointment. We took her out because they had her all day in a room sitting with people with severe Alzheimer's. She loves music, she has Alzheimer's, but she speaks, is good and obeys without problem. We spoke with the assistants, with the teacher and with the director David, on repeated occasions, when groups came to sing or there were activities in the room, they never took it down and its hygiene left a lot to be desired. There was no towel in the bathrooms and the furniture was broken. Currently, she is in a much better cared for center.
With great pain I made a very hard decision almost a year ago, the doctor and the social worker told me that Cuca could no longer be cared for at home. I had to request a Residency through the Dependency Law and after a serious incident in which my wife Cuca almost left this world, the Residency assignment was almost immediate. We were in San Luis Gonzaga de Majadahonda, it is already the seventh residence that I know, my mother, my father, my mother-in-law, my sister who were in several. After almost a year I have every reason to give my opinion about this residence in Majadahonda and I personally am very satisfied. My wife who suffers from "multiple sclerosis" has improved, she gets along great with all her caregivers and has been able to establish friendships with some residents. It catches me very far from home that's why I have requested a transfer that does not arrive, while I am calm and satisfied, if the residence were nearby I would NOT move it. I can only thank her for the care she receives and the good treatment from each and every one of the workers. Thanks friends. Emiliano Arribas
My mother has been in this residence since July. I want to sincerely thank you for the love, care and concern for your well-being from your arrival until your death. In these difficult times, your attention has also been extraordinary. MANY THANKS FOR EVERYTHING
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