4455 W Henrietta Rd, Henrietta, NY 14467, United States
"Cannot meet your needs." When they have no paperwork on file. I'd love to know how they can run a business without getting back to anyone for months. They knew they lost a staff member and made no effort to follow up with their open cases. Would not reccomend even trying here. Big disappointment. The facility was wonderful, but don't have people tour that you will deny before even knowing their needs. Further more, when you determine someone is inelligible for your program, CALL THEM! Don't wait for them to call you.
Read More Reviews"Cannot meet your needs." When they have no paperwork on file. I'd love to know how they can run a business without getting back to anyone for months. They knew they lost a staff member and made no effort to follow up with their open cases. Would not reccomend even trying here. Big disappointment. The facility was wonderful, but don't have people tour that you will deny before even knowing their needs. Further more, when you determine someone is inelligible for your program, CALL THEM! Don't wait for them to call you.
My Dad has been at Woodcrest for over a month now and we could not be happier with the care and attention he is receiving. I am so glad to have found a place where he feels welcomed and genuinely well-cared for!
My mother was accepted back in july 2018. Now they called me to let me know she has a delinquent rent amount mounting to about 7 thousand dollars. They change the administrator very frequently nobody can give you on time information and have no bi lingual staff to help with spanish speaking residents needs. Upon initial interview we where told once the Dr. Signs everything will be ok. Well it is not, we were never told she needed to call SSI or SS to have her income raised to pay for her stay, now we come to this unpleasant surprise that she owes all that money, in fact she can be evicted at any time right on Christmas. Very disappointed
Do your research before you put your loved one at this facility. My mother was mistreated and we had to get her out of there.
Looked clean the floors where a little dirty But the front desk lady was really helpfull.
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