1221 Broad St, Fuquay-Varina, NC 27526, United States
Although there are some caring people working at Windsor Point, Persons in Lead positions, including Mgmt. come across as cold and phony. Everything seems to be about the almighty DOLLAR!! My Mom was an occupant there at Windsor Point for a couple of years. As Her health declined, there was constantly a push for her to be put in skilled nursing... which is a total oxymoron. Not much skilled about it. In fact, when WE had to pull Mom out to go to the hospital due to her declining health after being in "Skilled Nursing for 3-4 months, Rex Hospital got her in better health in 7-10 days. BTW...skilled nursing is approximately $3000 more per month. Not a positive experience. I would highly suggest looking elsewhere to place yourself or your loved ones.
Read More ReviewsAlthough there are some caring people working at Windsor Point, Persons in Lead positions, including Mgmt. come across as cold and phony. Everything seems to be about the almighty DOLLAR!! My Mom was an occupant there at Windsor Point for a couple of years. As Her health declined, there was constantly a push for her to be put in skilled nursing... which is a total oxymoron. Not much skilled about it. In fact, when WE had to pull Mom out to go to the hospital due to her declining health after being in "Skilled Nursing for 3-4 months, Rex Hospital got her in better health in 7-10 days. BTW...skilled nursing is approximately $3000 more per month. Not a positive experience. I would highly suggest looking elsewhere to place yourself or your loved ones.
Very disappointed in this retirement home. This place is supposed to be a trusting facility to take care of your loved one(s). This staff is not fully equipped to take proper care of patients and they do not follow the strict rules that are in place. Do your research before choosing a retirement home.
I can't even put a star rating. Low pay and rude staff is just a start.. Before putting any of your loved ones here, Look up what happened with that 88 year old women on the news...
My mother in law was a resident of Windsor Point for two years until she passed away last year in July. Her care was sufficient. However, upon entering Windsor Point, she had to pay over an 80k entrance fee that would be used up over a period of four years. Since she died two years into her stay, my husband was due half of the 80k his mother originally gave to Windsor Point. The lease contract states that it ends upon death. Windsor Point is refusing to pay out the money until they rent her apartment out. It has been over a year and they still have not returned the funds that they owe my husband. Not only that but they have told us that we are not to contact them anymore about the money they owe my husband. Something is very fishy here and we have now had to secure an attorney. Be very careful with investing with Windsor Point. If your loved one dies before their initiation fee runs out after four years, they will do everything not to return the money that owe.
Staff is un caring and pitiful. Numerous other things.just like most of these places they are all about getting the money.
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