1628 B St, Hayward, CA 94541, United States
I was at Windsor Gardens in 2019 after a bad auto accident. Many of the people shown in the photo were there at that time. They helped me A LOT. The therapists (I especially remember Shuba)really helped me walk again, but I never had a chance to thank them and tell them what a difference they made. No place is perfect...sometimes the food wasn't the best but in the long run, it helped me lose weight because they didn't overfeed me. There is a good spirit there and the happy atmosphere helped to lift my spirits and recover. Thank you, Windsor Gardens, for all you did for me. In retrospect, it was actually kind of fun.
Read More ReviewsI was at Windsor Gardens in 2019 after a bad auto accident. Many of the people shown in the photo were there at that time. They helped me A LOT. The therapists (I especially remember Shuba)really helped me walk again, but I never had a chance to thank them and tell them what a difference they made. No place is perfect...sometimes the food wasn't the best but in the long run, it helped me lose weight because they didn't overfeed me. There is a good spirit there and the happy atmosphere helped to lift my spirits and recover. Thank you, Windsor Gardens, for all you did for me. In retrospect, it was actually kind of fun.
Excellent care the only problem is they need to get their phones fixed for the patient so they can dial out that’s the worst thing other than that excellent service and excellent care
Please don't take your love ones here, I took my mother to this facility and I have regret it , she came to this facility to walk and have wound care, but instead I had to take her to emergency with a new bigger worse wound that she had, not walking and infection got worse since she wasn't given the right treatment, they never had the right equipment to cure her wound, they would leave her wound open for more than a hour and look for items and they didn't have bandages they would reuse it for days. I really regret taken my mother her some of the staff are good but the ones that did the wound care are the worse.
This facility is one of the worst I have ever seen. My 93-year old mother was there for 5 weeks and came out much worse than when she went in. When she left, she could hardly walk and came out 15 lbs lighter. She went in for rehab and they only got her out of bed for therapy for one hour three times a week. The rest of the time she was left in bed and her legs atrophied. The food was horrible which contributed to my mother losing 15 pounds. She is diabetic and was put on a so-called "special" diet, however, they were giving her the fruity Ensure with a whopping 30 grams of sugar! We gave up and started purchasing the correct Ensure product with little to no sugar because they were clearly not providing her with the required diabetic menu. In addition, she made a simple request for a cup of hot water to prepare her own decaf instant coffee in the mornings and had to ask for days before they finally brought it to her in spite of my numerous phone calls to their management. It took a long time for an assistant to respond when my mother buzzed for assistance to use the restroom. Horrible experience, extremely poor care and not a place we will ever send a loved one to again.
The food needs improvement. Mike you are missed but I am sure with training they can reach your high standards. The nurses and their aids go out of their way to help you. Shout out to Sangeetha and Reggie for the good job in therapy. Even Joe the driver went out of his way to help me. Great 👍 job guys, I highly recommend Windsor Gardens.
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