716 Sipes St, Kings Mountain, NC 28086, United States
My dad was a resident for four weeks during which I made six in person visits. Each visit I found the facility to be very clean, very well staffed and residences were happily engaged with each other as well as employees. For me the condition in which my dad entered White Oak Manor and the condition in which he left says everything. The care, nourishment, therapy, the assessment for the proper medications, the excellent communication from administration and nurses, as well as their exceptional kindness and professionalism allowed my dad to thrive. His words to me at the end of his stay were, “They are so good to me and feed me three delicious meals a day! I could live out the rest of my days here“ is the greatest testament to White Oak Manor of Kings Mountain. I appreciate White Oak Manor and highly recommend this rehabilitation center.
Read More ReviewsMy dad was a resident for four weeks during which I made six in person visits. Each visit I found the facility to be very clean, very well staffed and residences were happily engaged with each other as well as employees. For me the condition in which my dad entered White Oak Manor and the condition in which he left says everything. The care, nourishment, therapy, the assessment for the proper medications, the excellent communication from administration and nurses, as well as their exceptional kindness and professionalism allowed my dad to thrive. His words to me at the end of his stay were, “They are so good to me and feed me three delicious meals a day! I could live out the rest of my days here“ is the greatest testament to White Oak Manor of Kings Mountain. I appreciate White Oak Manor and highly recommend this rehabilitation center.
My mother has lived her for two years. After all the nursing homes she has been at in the Gastonia I like this one the best. She has made lots of friends. They have a lot of activities that the residents can be involved in. I am a flight attendant and I don't worry about my Mom while I am gone. I have had some problems with the laundry. They have lost a lot of her clothes and refuse to reimburse me for them. I cannot bring anything too nice for my mother to wear because it will be gone. I can't tell you how many pair of black pants I have bought her that go missing. There is a kitty that lives there name Tiger and he brings life into the place. He makes it warms and inviting. My mom loves him so much. I would recommend this place. They are good to my Mother. I would also like to mention that the staff communicates with me. When something is going on with my Mom they always call me or talk to me while I am there. I have had problems with staff not communicating with me at other places. They also have more employees than other nursing homes. Most nursing home are several understaffed. White Oak seems to have more employees which helps with me feeling like she is taken care of while I am gone. I do know that these employees are severely underpaid and they have to do so much in the care of these people. It is an extremely hard job and they all need a raise. Their job is very important and underappreciated.
My dad stayed at the facility for four weeks. I would call him to talk with him and most of the time get hung up on. I have been speaking with my dad for weeks, and one day I called and they would not give me any information or let me know that he was there. I try to find out through a relative and they would not tell me either. I spoke to the woman at the facility and told her the situation and she told me that was my problem not hers. I called back to try and speak with my dad. After getting hung up On four different times while I was on hold and speaking with eight different people I finally was able to speak with some woman named Terri. She had the nerve to tell me that if I kept calling back she was going to call the police and charge me for harassment. I could not believe the way I was treated with this place I would never ever consider using them again.If you have someone that you care about and love do not for any reason use this facility they are very unprofessional.
First off. If you want your loved one to have clean, matching clothes or any socks left, then you better do the laundry at home. My Mom was very cold natured and always wanted to be fully dressed. Several times I went in and she had shirt only. Couldn't find any of the blankets I had taken in. She was left to try to eat her meal on her own. She had dementia and very limited capabilities. She would be in her wheel chair leaning so far sideways that it looked like she was gonna fall over. I feel to this day that she did not have proper nutrition. They would say she wouldn't eat, however whenever I took something in she ate for me. EVERY time I complained, they had an excuse and of course it was in their favor. It breaks my heart that I was unable to care for her in the later stages. It wasn't until Hospice stepped in in her last week's that I felt comfortable with her care. I haven't even had time to grieve before they were calling wanting money. I'm not saying everyone there is bad, she had a CNA named Precious and I knew she would be taken care of when she was there. When she was moved to the Oak room, the two young girls took her and her bed and were actually running down the hall, having a blast like they were at an amusement park. All I can say now to them is watch out for good old Karma, she always pays a visit. Becci Braden
My mom is here. My mom has the best care available, I trust the staff here .they are the best. It takes a certain type of person to work in a nursing home. They are over worked and under paid. I thank God for them and there patience everyday.
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