27 Reinke Rd, Ellisville, MO 63021, United States
We are very thankful for the positive changes that have been made recently by the management and employees at Westview. Coming out of COVID, they experienced problems but the improvements implemented by the current management has affirmed their commitment to quality care. We appreciate the people at Westview striving to care for our mother in Memory Care.
Read More ReviewsWe are very thankful for the positive changes that have been made recently by the management and employees at Westview. Coming out of COVID, they experienced problems but the improvements implemented by the current management has affirmed their commitment to quality care. We appreciate the people at Westview striving to care for our mother in Memory Care.
My mother has been at Westview about a year now. We love the staff and the facilities are wonderful. The nursing staff is very responsive as are all the other departments. Everyone always has a smile or a hello. The activities are abundant and varied. They include everything from outings and exercises to bingo and movie nights. The most important thing is that she is not alone and has people to interact with and to watch over her.
My parents have been at Westview at Ellisville for over 6 months and we have all been very pleased with their expertise and care. During my first visit to Westview, a lady stopped me in the hall and asked if I was considering Westview as a home for my parents. She told me that her mother had been there for 3 years and they were very satisfied with the care and treatment, and would highly recommend it. After experiencing Westview for myself, I too am extremely satisfied with the care and feel very fortunate to have discovered Westview. Their entire staff is extremely caring and supportive of my parents. Both my parents have experienced some health / rehab issues, and we couldn't have asked for a more caring staff to help them through those times. My father also thinks the food is very good.
I would like to highly recommend Westview at Ellisville Assisted Living for their loved one. My mother was a resident there for over a year, until she passed away last month. I cannot say enough nice things about the care she received and the very caring and loving staff. They were very attentive to her needs, and were very patient with her moods and stubbornness. I found that there was a low turnover of staff, so it was easy for me to deal with someone who was familiar with her. The care she received was over and above what I expected. They were quick to call if something did not seem right with her health. Excellent care to the end. They treated my mom and I like family.
My dad was in this home from February 2022 until he passed in October 2022. Someone from my family went daily to check on him. His room was ALWAYS dirty. We often brought our own cleaning supplies. He was told by staff that he abused the pull string they pulled for help and they did not come to his aid when he needed help. Some days we noticed his medication just sitting on his dresser. No one made sure he took this and he was in their memory care unit so it was essential the staff followed up. When he passed in October they made it so difficult to get the money they owed us back. They finally mailed a check to my mom in my dads name! When we called up there to speak to someone they never returned our calls. We emailed and called with no reply. The staff did not treat him like a human being but merely a nuisance. I felt guilty every day for leaving him there.
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