2180 Poplar Dr, Medford, OR 97504, United States
We moved my mother in to what looks beautiful in August of 2024 and moved her out in April 2025. The care team was wonderful. It’s the owners and corporate management team that are absolutely horrible. 9 directors in 2 years. Be very careful putting your loved one here. Due to shady practices they can’t hold onto good employees or pass state inspections. Not a place I would put a loved one in again. Overpriced and the owners don’t know what they’re doing!
Read More ReviewsWe moved my mother in to what looks beautiful in August of 2024 and moved her out in April 2025. The care team was wonderful. It’s the owners and corporate management team that are absolutely horrible. 9 directors in 2 years. Be very careful putting your loved one here. Due to shady practices they can’t hold onto good employees or pass state inspections. Not a place I would put a loved one in again. Overpriced and the owners don’t know what they’re doing!
They have an amazing staff! They are very dedicated and caring. The residents look very happy. Shout out to Brittany and the rest of the staff. I highly recommend this place.
This is a beautiful building and the staff treat the residents like family. I would come and see for yourselves before you believe any of the negative comments. Just because one or two persons are not happy doesn't mean that they speak for all of them. I hope people come see for them selves that this is a really great community.
I moved in about a year ago and recently moved out. There is a high turnover of management and the owners let go of the only manager at the Inn. The executive director is never in the office at the Inn and they are reducing reception and other staff especially on weekends. The budget for food and activities have been drastically cut and the quality of food has gone down greatly. I could no longer live there.
We walked through the facility with Brittany. Impressive that all the residents knew her...they smiled when she approached. She knew them each well, even remembered to wish someone a happy birthday on the walk through. They treat each resident as family. We loved that!! If you need a home away from home for your loved one or you're looking for a new independent place, go visit. It's a beautiful option, with so many fun activities going on there. Give Brittany a call.
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