536 Ridge Rd, Cedar Grove, NJ 07009, United States
The rating would be -0- Stars. Two tacos filled with rice is a meal??!!!! A dear friend is at this nursing facility, and I am appalled by the quality and nutritional value of the food. He commented that he seldom gets what he requests. Example: Strawberry Shortcake is a piece of vanilla cake with strawberry jelly on it. When speaking with the staff I learned new owners took over the facility and they have been continually cutting corners in quality of food, staffing, and supplies. The staff seems overworked, undervalued, and miserable. My next call will be to the Cedar Grove, Essex County, and New Jersey Department Health. Also New Jersey Adult Protective Services. SHAME ON WATERVIEW CENTER.
Read More ReviewsThe rating would be -0- Stars. Two tacos filled with rice is a meal??!!!! A dear friend is at this nursing facility, and I am appalled by the quality and nutritional value of the food. He commented that he seldom gets what he requests. Example: Strawberry Shortcake is a piece of vanilla cake with strawberry jelly on it. When speaking with the staff I learned new owners took over the facility and they have been continually cutting corners in quality of food, staffing, and supplies. The staff seems overworked, undervalued, and miserable. My next call will be to the Cedar Grove, Essex County, and New Jersey Department Health. Also New Jersey Adult Protective Services. SHAME ON WATERVIEW CENTER.
My mother was recently a rehab patient for 2 weeks. As much as she hated being in rehab she could not say enough nice things about everyone at Waterview. She said she rarely had to call for assistance for anything because they were constantly in her room making sure she was ok and had everything she needed. The facility is also being extra cautious right now due to COVID-19. With all of the safety measures in place we felt confident that she would be safe. She told me several times how great the physical therapists were. She went in there not being able to walk at all after a fracture and within a few days she was moving around and walking on her own. The administrator was very helpful and addressed any questions and/or concerns that we had immediately.
My mother is in the memory care unit here. The transition was challening for her but the staff was warm & accepting of her needs. They helped ease into the adjustment. They treat each patient with care & respect, from what I have witnessed. She has been included in events / activities to keep her socialized because they know she loves being involved. Overall, I think the staff is truly outstanding - the nurses, aides & even the kitchen seem to approach each patient with dignity which gives me peace of mind.
My grandmother was at the facility for a few weeks after suffering a reaction to chemo meds. She went in unable to walk and by the time she was done with rehab she was able to get around with a walker. Before going to the hospital she was completely able to do everything herself and get around on her own. At discharge with services set up at home she fully recovered. I am truly grateful as it helped her finish her chemo since she had strength again.
My mom was at Waterview Nursing Center for seven years, not because the facility was good, but because it was close to my house. That place is really bad. The food was terrible. I would complain about the food all the time. I discharged my mom during the lockdown and when they gave me her medication, they gave me medication that expired a year ago.Yes a whole year ago. Makes me wonder how long were they giving my mom expired medication. I complained to Corporate but it fell on deft ears. I seriously can't understand how anyone can give them anything more than 1 star. I was there every day for seven years and witnessed alot of things. If you care for your loved one, stay away from that place.
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