1800 Gaskins Rd, Richmond, VA 23238, United States
I am writing to share my deepest gratitude and thanks to two very special people in my mother's life. I could easily write several paragraphs, and each deserves their own call out. But because I always referred to them as the 'dynamic duo' and the 'dream team' I feel it appropriate to say Georgina and Miss Frances could not have been more dedicated, caring, and devoted to my mother. I cannot say where they draw their energy from, and how they do what they do day in and day out, but they were always there for "Jo Jo" (a nickname they gave her!), especially at the end. In fact, Georgina sends us pictures and kind thoughts still, which has been so special as our family mourns our mother's passing. Thank you both Georgina, Miss Frances, and all of the staff in the memory care unit at Vitality West End!
Read More ReviewsI am writing to share my deepest gratitude and thanks to two very special people in my mother's life. I could easily write several paragraphs, and each deserves their own call out. But because I always referred to them as the 'dynamic duo' and the 'dream team' I feel it appropriate to say Georgina and Miss Frances could not have been more dedicated, caring, and devoted to my mother. I cannot say where they draw their energy from, and how they do what they do day in and day out, but they were always there for "Jo Jo" (a nickname they gave her!), especially at the end. In fact, Georgina sends us pictures and kind thoughts still, which has been so special as our family mourns our mother's passing. Thank you both Georgina, Miss Frances, and all of the staff in the memory care unit at Vitality West End!
As Acting Administrator, I have seen the appeal of this beautiful building and compared it to others I have assisted. It can cater to a wide range of residents and provide the opportunity for memory care residents to enjoy the outside while still being secure. Our assisted living residents can enjoy ample patio spaces and a trail that runs around the building. Our caregivers provide excellent service, and we strive to do the right thing, which is one of our core values. Join our family, and let us care for your loved ones.
My stepmother fell, breaking her hip. The hospital sent her to rehabilitation that also provided care for dementia patients. My stepmother also has dementia. After being in this rehab center for a 2 weeks, she wasn't getting better, she was fading away. When I spoke with Dawna, the marketing/sales manager, I asked her if we could move my stepmother in the very next day(normally takes a week or so) and she made it happen! My stepmother has been at Vitality for 5 weeks and she has gained 8 lbs and has settled in well. Dawna can make things happen! I feel like they saved her life by allowing the emergency move in. It is sad these facilities get such a bad rap. Yes, things aren't perfect but if you see the other places... this is a retreat.. the staff is very caring in memory care.
Just like when you are searching for the best fit for a loved one, staff members go through a similar process. I’m happy to say that I have finally found a workplace that I am very comfortable and know that I am supported. It’s a great work environment with a place that really cares about the residents.
As an employee at Vitality, I’ve had the pleasure of witnessing the staff taking excellent care of the residents. If you’re looking for a place for your loved ones to call home, this is definitely the place to be.
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