20090 Stanton Ave, Castro Valley, CA 94546, United States
Valley Pointe is a wonderful facility! The staff are very hardworking and kind and the environment that they create is very welcoming. The facility itself is clean and the staff work very hard to be supportive to the patients in any way that they can, whether its through care, therapy or activities.
Read More ReviewsValley Pointe is a wonderful facility! The staff are very hardworking and kind and the environment that they create is very welcoming. The facility itself is clean and the staff work very hard to be supportive to the patients in any way that they can, whether its through care, therapy or activities.
Can't get through to anyone there even as a provider just trying to get a hold of a patient their is no designated provider line. 3 days later and I'm still waiting to speak to a patient of mine every time I call they say they will call me back with the patient I've called more than 8 times it's been 3 days now and you can't leave a message because the mail box is full.
Valley Pointe Rehabilitation Center exceeded all my expectations! The staff is incredibly caring and knowledgeable, providing top-notch care in a warm and welcoming environment. From the comfortable facility to the personalized treatment plans, I felt that my father was supported every step of the way on his road to recovery. Highly recommend! Along with this, I want to give a special shout-out to Antisha who coordinated my fathers care and stay. She made the process so quick and easy. She was always accessible and had an open line of communication. I could not be happier! Thank you!
I'm vegetarian and lactose intolerant. The kitchen including their dietician do not seem to understand what vegetarianism is, they actually suggested that I can be given leafy salad as a meal. Hope they'll learn to understand about balanced plant based diet and stop giving me regular milk. Otherwise, the staff are professional, attentive and friendly.
Valley Pointe is an excellent facility. The people are friendly and the environment is clean. I am proud to be part of a team that values love and care. Our nursing and rehab team are compassionate and hard-working. We strive to make our resident's healing journey pleasant and comfortable.
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