5350 W 61st Pl, Mission, KS 66205, United States
My mother with Alzheimer's has lived at Trustwell Mission Springs for about 9 months. The experience has been very good. The staff in general (housekeeping, activities, concierge, dining, and executive) are great. Mom's direct care, Corrine, Tracy and Pam have been exceptionally supportive. Mom feels very comfortable with her care providers and has benefited greatly from the social interaction in the community. The staff are very accessible and communication is good. Overall, we have been very satisfied.
Read More ReviewsMy mother with Alzheimer's has lived at Trustwell Mission Springs for about 9 months. The experience has been very good. The staff in general (housekeeping, activities, concierge, dining, and executive) are great. Mom's direct care, Corrine, Tracy and Pam have been exceptionally supportive. Mom feels very comfortable with her care providers and has benefited greatly from the social interaction in the community. The staff are very accessible and communication is good. Overall, we have been very satisfied.
The cleanliness, presentation, operation, and professionalism of this group is unmatched. Residents are safe. My loved one routinely compliments the staff, expressing that they "are gracious to me" and often thanks me for providing her such a safe place to be. Whenever anything arises, I am notified. And when I call, messages are delivered to the appropriate recipient in a reasonable amount of time. All of this puts all of the residents at ease. The facility is in a great part of town. It's simply the right place for most people who need the services they provide. I am thankful that my loved one is in great hands.
Trustwell Living, Aly, SaraJo and the staff have been an absolute god send for my mother Linda. When we first moved my mom to Kansas I looked at Trustwell but ended up picking a different facility due to the distance of where we lived. It was the biggest mistake and after only two and a half months, we moved my mom to Trustwell. They have been absolutely amazing with my mother and give her the attention she needs and allow her to still feel independent while in the locked facility. I can also not say enough positive things about Aly! She is always there if you need to discuss care, takes time to spend with the residents and find out what they need to feel comfortable. For my mom apparently that meant studying tractors and going back to her working days and “teaching” the staff to become nurses. I knowing caring for an ex-nurse is not always easy, but they have never questioned what makes her happy and instead just go along with it and make her feel important. Trustwell does not make your family feel like a burden, like the previous place my mom was at, but instead treats them like their family. My family and I all agree that Trustwell is where my mom needs to be.’
My family moved my mother into Trustwell Living at Mission Springs after a turbulent year. My father had been looking after my mother, but when he passed away she was simply lost. We needed a secure home for her with access to care 24/7 for medication support, meals and access to assistance to keep her safe. We were concerned about how she would respond to the staff and residents at Trustwell as she has not been particularly social in the past few years. We could not be happier with the care she is receiving at Trustwell. More to the point, she is genuinely happy at Trustwell and has told me on more than one occasion how much she likes the staff. The professionals at Trustwell are accessible to the families and always project a warm and caring attitude. I could not recommend them more highly.
My mother stayed at your facility and I wanted to say a few words about the care she received there. The staff was very responsive to her needs (and ours). They made sure that she got to her meals; when she pushed her call button they responded in a very reasonable amount of time. Her room was always clean. The staff seemed to be very kind as well and that is so important to the family members. I would definitely recommend your place to anyone who is in need of care. My mother remained there until she passed away and we were so glad she was there for her final days.
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