7449 Fair Oaks Dr, Clemmons, NC 27012, United States
The facility is clean but there is a lack of communication between all staff. Contacted the Director of Nursing and she acted if I was wasting her time. She referred me to her assistant which was very helpful. My Mother got bedsores while a patient there and no one contacted me. I found out myself. My Mother wasn’t changed often. No one encourage her to eat or participate in therapy. She wasn’t bathe every day. Half of the staff wasn’t able to provide me with information. No daily chart to review updates or progress. Ask questions of the visitors before you make a decision.
Read More ReviewsThe facility is clean but there is a lack of communication between all staff. Contacted the Director of Nursing and she acted if I was wasting her time. She referred me to her assistant which was very helpful. My Mother got bedsores while a patient there and no one contacted me. I found out myself. My Mother wasn’t changed often. No one encourage her to eat or participate in therapy. She wasn’t bathe every day. Half of the staff wasn’t able to provide me with information. No daily chart to review updates or progress. Ask questions of the visitors before you make a decision.
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Place could use some work with staff attitudes and things of that nature. There are some really great hard working staff who works here. I wish they were more attentive to each individual patient but everything seems clean for the most part and patients are wonderful.
While I agree that they are short staffed, I don't think this is unique to Trinity Elms. In general, the staff is helpful, caring and has a genuine interest is seeing that all patients are well cared for.
I can not say enough good things about this wonderful facility. They are very caring and have exceptional staffing. My mom entered rehab in December and is still there due to a long recovery. We are looking at long term care and are willing to keep her there, 45 minutes away from us , because the care is that good! Our family can rest well knowing our mom is in good hands.
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