330 Jackson Rd, Sunnybank Hills QLD 4109, Australia
The place is nice and huge but some of the staff are awful. I have met this staff a Korean lady about 5 feet small and a natural complexion. One of the rudest staff I have met with a behaviour that can't be swallowed. She will argue and won't listen. I felt pity to the residents. They handle it with less care. Most of the staff I believe are from Nepal and India and speak from their languages.
Read More ReviewsThe place is nice and huge but some of the staff are awful. I have met this staff a Korean lady about 5 feet small and a natural complexion. One of the rudest staff I have met with a behaviour that can't be swallowed. She will argue and won't listen. I felt pity to the residents. They handle it with less care. Most of the staff I believe are from Nepal and India and speak from their languages.
Someone call Current Affairs! - Absolutely awful - If you love your loved ones do not put them in this neglectful place. Do not do this to someone you care about. Management- I hope you are reading this. You are responsible for the neglect and someone soon will hold you accountable.
Absolutely awful. My grandma has only been mistreated since she arrived a couple of years ago. It’s incredibly heartbreaking to watch some you love more than anything be treated so terribly. Tricare sunnybank do not take their complaints seriously and they do not aim to resolve any issues no matter how serious.
Two stars for the facilities, nice big room with big TV. Staff seems friendly, but doesn’t help much. Nothing really happened to my mother-in law except she doesn’t eat much their food since not very nice meals. What shocked us was an old gentleman who has not sight asked for help to go to toilet and the lady asked him to sit there and wait for 10 minutes but she never came back. The old man struggled but couldn’t find the way ti toile, we pressed the button nobody appeared and he stared to lose temper and yelled at the hallway, sadly nobody came. I didn’t know how to help and had to keep eyes on my mother in Law. Just sad to see all this.
It is like a 5 star hotel with an exceptional level of care. I highly recommend TriCare Sunnybank Hills to anyone looking for aged care for their family. The staff are excellent and visitors always tell me how great the nurses and carers were to them. The staff always have a smile on their face. It is so nice that I would stay there.
More Senior Care near Sunnybank Hills, Queensland
