512 Union St, Trenton, NJ 08611, United States
It is extremely dirty, staff just seemed to be unconcerned about everything. The patients were just roaming free, the hallways and rooms were absolutely filthy and smelly. Do not send anyone there.
Read More ReviewsIt is extremely dirty, staff just seemed to be unconcerned about everything. The patients were just roaming free, the hallways and rooms were absolutely filthy and smelly. Do not send anyone there.
Do NOT leave any family member here it’s NOT been updated in idk how long.. They have 3 elevators and only one works not safe at all for the facility…They they don’t give drinks with the patients meals.. I Went to go visit someone and the room reeked of urine. It was so disgusting. We had to take him outside to visit with him when we spoke to his nurse any concerns we had it was like we were just blown off. They don’t take you seriously, with any concerns you have….. I’m Reading all these reviews and seeing what people are saying and I don’t see one positive thing about this place so I don’t know how all these reviews are positive and then I see owner replying with such generic comments. How about you do something about it??? Because the facilities doesn’t show anything of the reply from comments that you’ve made any changes…..
The general manager is incompetent and clearly has napoleon complex. The nurses gave me the wrong medication 3x confusing a benzodiapapine for a blood thinner. The patients who aren't all there mentally are not separated from the ones who are. I literally was placed in the same room with a man who urinated on the floor and who dedicated in his bed. Their was another mentally ill patient who I had to physically stop from stealing my belongings more than 10x out of my room. The man also tried to physically assault me and the nurse sat there (she was the floor supervisor) waiting for me to assault him until he tried to assault me and it wasn't until then when I stated if I hit him now it wouldn't be self defense and I would be wrong? I repeatedly went to the nursing supervisor and the general manager and was met with complete incompetence and a complete lack of professionalism. I wouldn't send my worst enemy to this facility and to my knowledge from what the nurses said it has only been like this for the past four weeks since the new management has taken over. If you care about whoever you are checking this place out for, Run ,run ,and keep running. Showers don't work. Hallways stink of feces. Management is completely incompetent and the general Manger has an arrogance about him that is sickening.
Wateredge is not a place to bring someone who can not take care of themselves, they do not have the staff to care for those who can not eat for themselves, get dress,go to the bathroom, or ask for help, when they come in to clean, or change after the went in there Diaper ,they leave it on the floor,on top of the dinner tray, the fifth 5th floor is a living hell, very ,very dirty, it's not clean very well. There no way it should take 3,4,or even 5 hours to change someone diaper, bugs I have seen, mostly water bugs, the staff is not experienced enough to determine somebody needs medical attention, they come from all departments, learning, first time on the job,always get as much information as you can, take pictures as many times as you can ,and get a police report when need. Remember int not WHAT YOU KNOW, ITS WHAT YOU CAN PROVE, BECAUSE CORPORATE, STAFF ,AND SERVER, WILL TAKE SIDES, trust no one , don't tell anyone what you see just reported to: NJ HEALTH DEPARTMENT Nursing home complaint center Senior citizen complaint center, Remember, it's not what you know, its what you can prove. Know all of your 26 Amendments.and never stop a battle.
The facility is in a low end neighborhood but don't let that put you off. As a woman alone I felt safe parking my car in their lot. Front desk staff very pleasant and helpful. The property and facility is well maintained. Clean and doesn't smell badly or like medicine. It was nice. My mother up until her last day on this earth was very well taken care of there. The nurses and staff were very good to her. She wasn't in any pain, the loved her and kept her comfortable and clean. More than I could have asked for. I was very happy with her surroundings and would recommend and one to this facility.
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