1800 Walnut St, Lansdale, PA 19446, United States
Traditions of Lansdale is a wonderful place for a loved one! The staff is kind and caring and they have a lot of fun activities for the residents. Caitlyn is a wonderful person and truly cares about the residents and treats them like her own family!
Read More ReviewsTraditions of Lansdale is a wonderful place for a loved one! The staff is kind and caring and they have a lot of fun activities for the residents. Caitlyn is a wonderful person and truly cares about the residents and treats them like her own family!
I was here with my mother for an open house / BBQ picnic event. We enjoyed the food and the music and the kindness of all the staff. I have visited a close friend here and I was very impressed with how they were cared for and protected. The facilities were clean, spacious and modern. I really got the feeling that this was a place that treated their patients as they would want their own family cared for.
My mother was in rehab recovering from hip surgery. The result of a fall. In addition, she has dementia. I needed to find a place for my mom where I knew she would be safe and well taken care of. In addition, it had to be affordable. I spoke to Kim from Traditions several times. She even paid a visit to my mom. I scheduled a tour and spoke to Kim at length. I knew I found a caring place for my mom that would meet her needs. During this time my father in law was dealing with a number of medical issues and the insurance company would only pay for a limited number of days in rehab. Traditions came to our rescue and Kim was able to also meet my father in laws needs too. We are so grateful to Traditions and Kim and the amazing staff for taking care of our loved ones while making it easier on the immediate family to visit both family members.
My mother-in-law with Alzheimer's has been living here for over 4 months now, and it has been life changing for all of us. We looked at quite a few facilities, and we are so glad we chose Traditions Of Lansdale in the end. Although some places might have been a little more impressive looking (and also way more expensive) its the staff that won us over at Traditions. Of course they are all nice at all facilities when you tour the place, but something felt genuine about Traditions, and we haven't been disappointed. It small enough so you get to know many of the staff, and they all seem to really have their hearts in it. They are super friendly and caring, and the proof is in the pudding. Because since my mother-in-law has been there, her attitude has improved 100%. When she lived with us, she was often angry or grouchy, but she is always so happy when we visit, which is frequently. We can show up anytime, unannounced. We were so afraid that she would hate us for making the choice to place her but it has been the opposite. There are always other residents and staff for her to interact with and activities going on and it has improved her mood so much. She even raves about the food, which is plentiful. And the staff (Kim, in particular) held our hands through the whole process, and was supremely understanding of how difficult the decision was for us. They even assessed her to be in the least restrictive environment, so she was able to start out on the personal care unit instead of going directly into memory care. No other place we saw gave us that option. And after the placement, we found they are quick to address any concerns or questions. This place is the real deal.
Traditions of Lansdale has NO management, NO procedures that they follow, NO communication between employees or families. I would NOT recommend them at all. It was so disappointing and my grandmothers care from the facility was awful. My Grandmother lived at Traditions from November 2021 – November 2022. She started off in assisted living because that was what the directors suggested based on the care that we told them she needed. A month and a half later she was moved to the memory care unit. She needed more care then assisted living could provide. During her stay there were a LOT of communication issues, three different directors and a long period of time with NO Director. There was NO Communication between the staff, aids, nurses and managers. It was like no one there talked to each other. With directors switching so much and then no director there was no one for us to contact about questions and when we left questions with the front desk we still had to follow up because no information was giving to the managers. I had to request more than a handful of times for her room and bathroom to be cleaned. Aids and care givers must not notice anything. On multiple occasions they just left floors sticky and bathroom dirty. A soiled couch cushion sat in her room for 6 WEEKS NEEDING TO BE CLEANED. That’s part of their job, to clean those items. We had to tell them multiple times that it needed to be cleaned. I guess they couldn’t smell that it was soiled. They NEVER CLEANED IT. We moved her out on week seven of that cushion sitting in her room. Another hug issue was that when she fell a couple times Traditions didn’t call us to let us know that she was going to the ER. The ER doctor called us. We should NOT be receiving a call from the ER doctor first. Traditions Aids/Nurses/Management NEED to call the families as soon as someone falls. That’s in the contract that they are responsible for.
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