Ravelijncenter 1, 1785 LX Den Helder, Netherlands
Top team!
Media October 2022 we purchased 4 Luxaflex products from Thuisin v Brederode, 3 out of 4 were incorrectly measured by the boss himself. Now 8 months later, 1 product is being renewed through the intervention of Luxaflex itself, the other 2 Luxaflex - Duette® Shade worth over 1300 euros are still not good, i.e. NOT properly installed and measured too small. We are now working with the consumer association to see how this can be resolved and then possibly with legal expenses insurance because the owner is not giving in. Our advice DO NOT buy from Thuisin v Brederode or measure it yourself. Unfortunately I have to give 1 star otherwise I can't post this. Luxaflex itself has solved it and nothing has been heard from Brederode Den Helder. I wouldn't have expected anything different from such an antisocial company.
Very nice help in the store by Inge. Plissé screen doors are installed quickly and professionally. We are very satisfied!
Friendly staff who don't approach you right away, but let you sniff around first. They are very helpful and honest in their advice. Top store to buy your stuff.
Very good experience with van Brederode. Sellers are simply great! We have purchased a lot of Luxaflex motors for our smart home. Not very common but this was tackled by you as a challenge rather than an obstacle. Thank you!
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