3500 Coolidge Rd, East Lansing, MI 48823, United States
My sister was just admitted here yesterday. I came in today to see how the accommodations were. It surpassed my expectations. The place is very nice and clean, the staff is exceptional, the food looks good and it seems they really care about their patients. I felt such a relief knowing she was in a good place!
Read More ReviewsMy sister was just admitted here yesterday. I came in today to see how the accommodations were. It surpassed my expectations. The place is very nice and clean, the staff is exceptional, the food looks good and it seems they really care about their patients. I felt such a relief knowing she was in a good place!
When I was admitted to the hospital, I had a bad attitude, and I was scared. However, the Nursing staff and the CNA's made my fears subside. I witnessed the Team work hard to implement my care, and I was taken care of very well, from the Nursing department to the CNAs to the Therapy department with the Life enrichment program to the 4-star Kitchen, even Housekeeping, they all were involved with my care and recovery. If you have a Loved one who needs care it would behoove you to let this Team of Professional's treat your treasured family member, they will receive top notch care at all times. In Christ Love and Joy, Annette Hedges
My mother was there for rehabilitation and needed to go to Sparrow due to chest pains. She is 91. When I picked her up from the hospital (12/30) she did not have her coat, shoes or hat. She was freezing. The hospital provided blankets while she waited to be seen. The rehab person was wonderful. She was so calm and shared about her family. The wait staff was wonderful. Camille was fantastic. They get 5 stars. 2/21 I was told a follow up appointment with your staff would come the following week. They called to get the address and never showed up. It’s been a few weeks now. No need for follow up now but I thought you should know.
Very caring staff I really enjoy my stay after hip surgery. Nice facility and staff is beautiful inside and out. Very caring staff from lady's that clean your room, food staff, activities to caring nurses and Doctors physical therapy occupational therapy, I'd recommend Willows to others
I have very high regards for the Willows of East Lansing based on some personal experience. I am somewhat shocked at some of the negative reviews I have read as I find it hard to believe what others are posting -believe me, those experiences did not happen to me. I had a Mother-In-Law that spent a considerable amount of time in the Legacy wing due to her battle with Alzheimer's. I know that she was difficult for the staff to deal with as the Alzheimer's brought out the worse in her but they still did everything they could to help her navigate through her ordeal. I stopped in for a visit quite often (as did my wife) and always found her to be well taken care of. Unfortunately, after my Mother-In-Law had passed away, my Father-In-Law also faced a dilemma and had to be admitted into the Long Term portion of the Willows of East Lansing. He was also treated very well by everyone on the staff and enjoyed the attention that was given to him. He really looked forward to the "Happy Hour" that occured weekly. Once again, nothing but good things to say about the facility. I noticed that many comments were made about the food being served at the facility being terrible. We (as well as our other family members) found that to be the direct opposite. We stopped in many times to have a breakfast, lunch or dinner with our loved ones and even took time to visit them during the Sunday brunches. Again, the food was excellent! I currently have two elderly friends that have been staying at the Willows. One is in the Long Term Care area and the other is in the Legacy Care area. Both have been at the Willows for a long time and both are very happy with their care and, they both love the food that is being served. So with all this being said, I would not hesitate to recommend the Willows of East Lansing to any of my friends and family members.
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