1055 Forest Hill Ave SE Apartment 150, Grand Rapids, MI 49546, United States
My parents have lived at Heather Hills for almost five years. Our family feels so blessed to have Heather Hills as part of our family too! They have ALWAYS gone above and beyond for our parents in regards to their care and continually making sure they are happy. The staff are incredibly kind, loving, patient, compassionate, and respectful. They are very responsive and reliable. They genuinely care for the residents and always want the very best for them. It is definitely a wonderful community at Heather Hills and we are thankful for them every day!
Read More ReviewsMy parents have lived at Heather Hills for almost five years. Our family feels so blessed to have Heather Hills as part of our family too! They have ALWAYS gone above and beyond for our parents in regards to their care and continually making sure they are happy. The staff are incredibly kind, loving, patient, compassionate, and respectful. They are very responsive and reliable. They genuinely care for the residents and always want the very best for them. It is definitely a wonderful community at Heather Hills and we are thankful for them every day!
I cannot say enough good things about Heather Hills and its staff. I had just six days to find a place for my mom to move in the Grand Rapids area, following an auto accident that left her unable to live alone. After visiting five assisted living communities, I felt Heather Hills was her best choice. The facility is beautiful, and there are so many wonderful activities offered to its residents. More importantly, the staff is incredible, on every level – so kind and caring. Unfortunately, mom passed three weeks after moving in due to complications from the auto accident, but I was comforted knowing she was safe and in good hands while there, and for that, I will be forever grateful.
June 2023– the abandoned building continues to be a nuisance to the community with multiple police visits a month. and they have 20-30 dead trees that drop 30 foot branches on neighbors yards, destroy childrens playsets and creating a massive safety hazard. Facility has no interest in solving this and has been aware of the issue for over a year. January 2023 - Facility is not maintained. Their abandoned building they own behind the facility has several broken windows and trespassers that management has been unwilling to deal with for months. The grounds have large dead falling trees that have broken neighboring fences and childrens play structures making our backyards a hazard for our kids. As a neighbor to the facility I’m so disappointed by the lack of pride they take in maintaining their property and the lack of care for the local community.
My mom has lived at Heather Hills for over a year. The staff members are very caring, kind and compassionate. My mom loves the food and activities. She has a strong sense of community at Heather Hills. The residents opinions are valued and the residents have not been isolated during during Covid like many other places. Our family is very thankful for a safe place for our mom to thrive at.
After an exhaustive search for an assisted living facility for my mom in law I came to find Charlie Martinez and Heather Hills. What a blessing! Charlie immediately made me feel welcome and the love she shares with you, the staff, and every resident at the facility was above and beyond anything I have ever experienced! There was one resident in hospice care (she gave no details) but the pain on her face as she expressed her feelings for this resident made me know this is where my family member needs to be. This place is just different. The residents have choices, the place is beautiful and spotless, and everyone is just the best. And my mom in law just loves it there! She feels independent while having people with her if she needs anything. It is just wonderful. I simply cannot say enough about the quality of the facility and especially their staff. They make the difference. And Charlie is someone special. Thank you Heather Hills for making this transition for our family a positive experience!
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