715 Putnam Pike, Greenville, RI 02828, United States
The staff are really Excellent!!!!! ,Great People, taking excellent pride in the catered assisting living. The chefs are excellent, the executive Head chef Ralph Barasano is Very ,Very, Honest, Outstanding caring, Outstanding Culinary, military Haircut impressive ,,Excellence, Ralph Barasano is the Pinnacle of a Fabulous Educated Executive Chief Chef, Executive Chef Ryan Mancini is very Proud of Ralph. Ralph shows he truly cares, Outstanding professional of Compassion, and very,very excellent ATTENTION TO DETAIL, Ralph is Pure Excellence to th see Executive Chef Profession . facilities are very Clean, though the facilities, NO ONE KNOWS that I've asked, when the Last Full Renovation of Exterior Doors, Carpet, Walls Paint, finished woodworking . When the last Full Renovation was Accomplished. Lots of activities for residents, great physical Therapy by pros. The staff are great, though they seam understaffed in areas of care. Though it is a greater facilities than many other Catered Assisted Living Facilities.
Read More ReviewsThe staff are really Excellent!!!!! ,Great People, taking excellent pride in the catered assisting living. The chefs are excellent, the executive Head chef Ralph Barasano is Very ,Very, Honest, Outstanding caring, Outstanding Culinary, military Haircut impressive ,,Excellence, Ralph Barasano is the Pinnacle of a Fabulous Educated Executive Chief Chef, Executive Chef Ryan Mancini is very Proud of Ralph. Ralph shows he truly cares, Outstanding professional of Compassion, and very,very excellent ATTENTION TO DETAIL, Ralph is Pure Excellence to th see Executive Chef Profession . facilities are very Clean, though the facilities, NO ONE KNOWS that I've asked, when the Last Full Renovation of Exterior Doors, Carpet, Walls Paint, finished woodworking . When the last Full Renovation was Accomplished. Lots of activities for residents, great physical Therapy by pros. The staff are great, though they seam understaffed in areas of care. Though it is a greater facilities than many other Catered Assisted Living Facilities.
The care they gave my grandmother was exceptional. The staff was kind and they cared with love. Cindy the director of nursing took her time with my grandmother and we were so lucky to have Jill the nurses aid with all her extra love and kindness.
My father was there and we found the people very nice and they went out of their way to help him and do the best for him. And the food was great. He'd been in several places before the Village and this is the best place by far. You'll be very happy there.
My mother was a resident at the Village at Waterman Lake from November 2016 until February 2019. She was in the Courtyard and later in the Atrium. I felt that she was well taken care of and treated with dignity and respect. Her room was extremely clean every day and the staff was very friendly and helpful. They offer plenty of activities including a boat ride on the lake! The skilled nursing facility staff and Hospice nurses went "above and beyond" during her last days in the Atrium. I will always be thankful that my mom was in good hands.
Very disappointed in my parent's experience at this facility. Have had other family members here in the past so my first reaction was to place my parent here. Things have changed. There seems to be little as far as strategies used to handle behaviors that come with dementia. Not sure whether meds were administered properly. Communication of policies was not handled well. Found out information only by asking. Contract not reviewed when the family was in a state of extreme anxiety. My parent was sent out to the hospital so only in residence for 4 days of the month. We moved furniture out early when we decided to remove my parent so they could turn over the room. They still would not refund any portion of the $7200 paid in advance. We understand use of the room, but no refund of care services? Seems the Villages is all about the money and not understanding these are elderly people experiencing the worst time of their lives.
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