150 Towngate Rd, Rochester, NY 14626, United States
Until Atria, my family struggled to find an assisted living facility that offered the appropriate care for my grandmother who has dementia. With COVID-19, we did not feel that we would find a safe, caring, and supportive environment that could accommodate her specific needs. Once we started communicating with Atria, we quickly realized that they were a good fit. Not once have our questions gone unanswered. Not to mention, I've been able to reach Atria personnel by phone, email, and text, whenever it is convenient for me. Adam, worked with me hand in hand to get grandmother moved from a transitional care unit to Atria, in a way that met my grandmother's personal needs and eliminated any emotional distress. The ease in which I was able to communicate with Adam throughout the entire leasing process was legitimately second to none. Similarly, ALL of the personnel that I have met, have made it a priority to understand my grandmother's dementia so that they can communicate in a way that is most effective for her. They are caring, MINDFUL, sensitive and extremely supportive to both families and residents. Scott and Jake from the maintenance team were also phenomenal to work with! A few days before grandma was transferred, they helped set up grandma's apartment by putting together furniture, hanging photos, mounting TVs, dealing with Specturm and much more! Thanks to them grandma's apartment was quickly transformed into an elegant comfortable space that feels like home for her. Since moving grandma to Atria last month, the family has been able to find peace knowing that she is safe, comfortable, and surrounded by a team of personnel who genuinely care about the health, well-being, and happiness of their residents. For my family, it was important to us that we be able to see grandma at all times, even if that meant only through a window during COVID. Adam made sure to help us find the best available apartment for grandma, where family could easily access her from her private window. We take comfort knowing that we are always welcome to visit her via the beautiful courtyard at Atria. If you are looking for the type of environment that is both safe from COVID and supportive to residents and families, Atria may be the right choice for you! Honestly, I cannot emphasize enough how incredible it has been for me to be able to find a home for grandma where I don't have to worry; mainly because I know that Adam, Scott, Jake and MANY others at Atria are only a phone call or a text message away! ❤️
Read More ReviewsUntil Atria, my family struggled to find an assisted living facility that offered the appropriate care for my grandmother who has dementia. With COVID-19, we did not feel that we would find a safe, caring, and supportive environment that could accommodate her specific needs. Once we started communicating with Atria, we quickly realized that they were a good fit. Not once have our questions gone unanswered. Not to mention, I've been able to reach Atria personnel by phone, email, and text, whenever it is convenient for me. Adam, worked with me hand in hand to get grandmother moved from a transitional care unit to Atria, in a way that met my grandmother's personal needs and eliminated any emotional distress. The ease in which I was able to communicate with Adam throughout the entire leasing process was legitimately second to none. Similarly, ALL of the personnel that I have met, have made it a priority to understand my grandmother's dementia so that they can communicate in a way that is most effective for her. They are caring, MINDFUL, sensitive and extremely supportive to both families and residents. Scott and Jake from the maintenance team were also phenomenal to work with! A few days before grandma was transferred, they helped set up grandma's apartment by putting together furniture, hanging photos, mounting TVs, dealing with Specturm and much more! Thanks to them grandma's apartment was quickly transformed into an elegant comfortable space that feels like home for her. Since moving grandma to Atria last month, the family has been able to find peace knowing that she is safe, comfortable, and surrounded by a team of personnel who genuinely care about the health, well-being, and happiness of their residents. For my family, it was important to us that we be able to see grandma at all times, even if that meant only through a window during COVID. Adam made sure to help us find the best available apartment for grandma, where family could easily access her from her private window. We take comfort knowing that we are always welcome to visit her via the beautiful courtyard at Atria. If you are looking for the type of environment that is both safe from COVID and supportive to residents and families, Atria may be the right choice for you! Honestly, I cannot emphasize enough how incredible it has been for me to be able to find a home for grandma where I don't have to worry; mainly because I know that Adam, Scott, Jake and MANY others at Atria are only a phone call or a text message away! ❤️
When we learned my mother could no longer live independently, we worried about what a new living situation might look like for her. We discovered The Village at Towngate, and are so grateful for the caring community there. Residents are treated with kindness and respect. There are activities for all ages and abilities, and because it is not a large facility, the staff gets to know each resident and their needs. The property is well-cared for - both the interior of the building as well as the communal space outside. My mother has enjoyed warm fellowship and fun outings, and we feel assured she's receiving the support and care she needs. Families and visitors are welcomed warmly, and we see the staff go out of their way to provide a safe and comfortable environment for all. The Village at Towngate is everything we hoped for, and more, for my mom!
I cannot say enough about Atria. My husband and I moved back to Rochester from Nevada 3 years ago to help my mom as her health was not as it used to be. After realizing that she could no longer live on her own due to her health condition and increasing dementia, my search began for an assisted living home. That is when I found Atria and so glad I did. From the moment of my first meeting with the staff, I knew right away that this would be my mom's new home. The staff are wonderful. They are compassionate and truly due to care about their residents which is really hard to find these days. They engage with the residents by taking them on day trips, coordinating fun daily activities, to holiday parties that included family members and much more. I knew my mom was in good hands and would be safe which was really important to me. She is always happy. Thank you Atria for taking such good care of my mom!
Atria of Greece has been so helpful with the care of our mother. Atria staff made her feel so safe and comfortable during her transition to their facility. The staff continues to provide great care and a variety of activities. The communication from the facility is top-notch and has eased our minds during the pandemic knowing about all they are doing to stay safe. We would highly recommend Atria!
My mother has been a resident at Atria for over 9 years. We have never been concerned for her well being the whole time she has been there. She has dementia, but has always been treated in a loving and respectful way. The staff goes out of their way to engage her in conversation and activities. She participates in many of the varied activities that they offer. The facility is clean and well kept. During these days of Covid, it has to be extra stressful for all the staff, but they have gone above and beyond to keep everyone safe and healthy. We have been very pleased with her care!
More Senior Care near Rochester, New York
