373 Pine Ln, Los Altos, CA 94022, United States
My dad was displaced by the fires in Los Angeles on January 7. I visited all of the retirement homes in the San Francisco Bay area that I could, and The Terraces was clearly the best option. Fantastic communication, very professional process and knowledgeable people, while also being supportive of his unique and sudden situation. My dad has now moved in and is completely happy there, and I can’t imagine a better outcome for someone going through such a tumultuous stage in life. Thank you to the folks at The Terraces, especially Debbie and Myhanh.
Read More ReviewsMy dad was displaced by the fires in Los Angeles on January 7. I visited all of the retirement homes in the San Francisco Bay area that I could, and The Terraces was clearly the best option. Fantastic communication, very professional process and knowledgeable people, while also being supportive of his unique and sudden situation. My dad has now moved in and is completely happy there, and I can’t imagine a better outcome for someone going through such a tumultuous stage in life. Thank you to the folks at The Terraces, especially Debbie and Myhanh.
My wife and I are looking forward to moving here in the not too distant future. As we thought about aging and possible healthcare that may come with it, we decided to look into what was "out there" for us. We have visited several life plan communities in the area and The Terraces is our favorite. We have taken the time to attend informational meetings, meet the staff, meet and talk with residents, and walk the campus at different times of the year. This is not a "retirement home." It is an active community of interesting adults who have taken a positive step into their golden years. Our children are grown and our home is now too large for the two of us. We joined the "waitlist" at the Terraces and we look forward to joining their wonderful community in Los Altos.
An upscale continue care community. It has independent living, assisted living, health care, rehab and memory care. Small, personal, and friendly, catering primarily to silicon valley residents. A nonprofit Human Good community. Their website shows multiple photos.
My wife broke her femur bone and was admitted to Terraces at Los Altos for rehab after 5 days stay at Stanford Hospital. Terrace is at a quiet residential neighborhood, all single rooms. The aisles are wide and bright. All staffs were very nice and friendly, including the receptionists, CNAs, RNs, PTs, OTs and administrative staff. We had a very pleasant experience. I would give it five stars.
Beware of this place. My father stayed there in May and asked if the time was covered by medicate. They assured him it was. Sure enough just last month (almost a year later) we received a $2k bill we just paid. Other places don’t do this. Most are covered by Medicare and the supplemental insurance 100% for the 20 days after a hospital stay. Don’t trust this place. Also, dad stayed at a different place after this for a different event after a hospital stay and he said the care was much better at the other place. So the combination of not so great care and overcharges… not a fan. The pretty building doesn’t make up for it.
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