508 N McLean Blvd, Elgin, IL 60123, United States
In my opinion, the grooming/cleanliness of residents at the Sheridan at Tyler Creek in Elgin, Illinois is not adequate. The staff does not provide adequate help in assisting residents in eating their meals when necessary.
Read More ReviewsIn my opinion, the grooming/cleanliness of residents at the Sheridan at Tyler Creek in Elgin, Illinois is not adequate. The staff does not provide adequate help in assisting residents in eating their meals when necessary.
In my opinion, the Sheridan at Tyler Creek needs to vastly improve their contracted services provided to residents for payment. This is getting ridiculous. Mold in chair. Dirty toilet. Unsecured medicine out of the original labeled bottle has led to discrepancies in counts and administered meds. Finger nail brush used to brush hair instead of asking family for replacement brush. Dirty surfaces often left in the same condition until brought to the attention of staff by family. In spite of a closet filled with presentable clothes to wear, CNA's choose to dress resident in extremely oversized, torn and tattered clothing that does not belong to her. Electronic monitoring shows the resident being dressed in said clothing with torn cuff tucked into the sleeve by the CNA. Also, memory care staff needs to put a lot more effort into helping residents who have problems eating by cueing them or feeding them if that does not work. Residents should be treated with respect and dignity. I do not feel this is a priority. Also I find the replies to these reviews to be useless. I have frequently communicated my concerns to Directors of the facility and Seniorlifestyle with adversarial results. In my opinion it merely adds insult to injury.
The staff member are very nice in welcoming they treat their guests and permanent members here very gently the place is very clean and spotless.
The Sheridan at Tyler Creek is an amazing assisted living facility! Every time I go there everyone is super friendly and helpful. The community is very clean as well!!!
The Sheridan at Tyler Creek has been caring for my mom for just over a year. She is 89 and has dementia but is healthy otherwise. They do an excellent job overall with caring for her. I am very thankful for the staff and all they do to care for my mom since my dad passed away 4 years ago. Thank you all = )
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