5165 Summit Ridge Ct, Reno, NV 89523, United States
Lack of adequate staffing ratio of staff to resident caused my husband to be left totally soaking wet every morning that he was there until I complained. Also, without notifying me, they showed and rented his apartment to someone else after I complained about the lack of care. Would not recommend this place to anyone.
Read More ReviewsLack of adequate staffing ratio of staff to resident caused my husband to be left totally soaking wet every morning that he was there until I complained. Also, without notifying me, they showed and rented his apartment to someone else after I complained about the lack of care. Would not recommend this place to anyone.
I am an RN Case Manager working with two clients at The Seasons. The facility is clean and well-maintained. Sue, RN and Lisa, Administrator, are so very kind and caring! I would recommend The Seasons to all my geriatric clients!
The Seasons is a phenomenal assisted living and memory care community! The staff there are all top notch and provide such loving, compassionate and supportive care to the people who live there. I have referred many families to Jessica over there and she has never once disappointed!
They seem to be avoiding taking care of my grandparents when they don’t think my mom will be in to check. My grandfather with mobility issues is supposed to have an attendant help him to bed in the evening last night he had to crawl over and into bed. They say it’s a staffing issue and they didn’t have enough staff this week. If things improve I’ll update my rating but if there are to many more incidents we will just go ahead and move them to a place that will actually provide an appropriate and professional level of care.
The staff are friendly and professional. My mother-in-law is a resident and they take pretty good care of her. They have a big job to do taking care of our loved ones!