5500 Boone Ave N, New Hope, MN 55428, United States
Came from Colorado to visit mother-in-law. We were happy with the place. Good check in process. The rooms are nice size. Good food, great staff. They have lots of activities going on. We feel she is getting great care.
Read More ReviewsCame from Colorado to visit mother-in-law. We were happy with the place. Good check in process. The rooms are nice size. Good food, great staff. They have lots of activities going on. We feel she is getting great care.
Our mother spent over 2 years at North Ridge Independent Assisted Living. We visited regularly and always felt confident that she was in a good place. The building was clean, the staff was friendly/helpful and mom was safe and happy. Amy is doing a GREAT job during these most challenging COVID times and has been incredibly responsive to our needs. THANK YOU!!
My mom has been at Northridge Assisted living for about 3 years. We have not had anything but a wonderful experience with the staff, the food, the building and the atmosphere of caring. It was separated from the Nursing Home. During the worst of Covid they screwed the doors shut that open a tunnel between the 2 care areas. My mom is 97 and her care needs are changing and she needs more help. The Assisted Living program at Northridge is changing with her and she is still able to live in her apartment surrounded by the things that are important to her. I feel that she is safe there and would highly recommend the facility .
I have been in the senior living industry for 18 years. I just started at The Residence at North Ridge a month ago. I am so impressed! They have remodeled the hallways that have bright and cheery lighting as well as carpet and vinyl hardwood. The building is so clean and smells nice. For a older building, this building has been maintained. In this time of Covid, activities and dining has temporary restrictions but staff is amazing at connecting with the residents to keep their spirits up. I have only been here a month but my outside opinion is that I would definitely let my loved ones live here!
My mom was sent to North Ridge for transitional care in November when my dad died suddenly. She has dementia and was hostile and confused, and on top of that, she had Covid. After she stabilized, we decided to try North Ridge assisted living for her long-term care. We were concerned about how she'd take this transition; losing my dad, moving out of the house she'd lived in for 60 years (although she was already having trouble remembering it), and being in a completely new environment with strangers. At first she lived on the quieter side of the assisted living, and although she'd read the paper every day like usual (thank you Erica for helping her get that!), she was restless and wandering because she had nobody to talk to, and she's a social butterfly at heart. So the doctor and staff agreed to move her to the other wing, where more of the people are, and apparently since then she's formed a clique. I have to say the staff has been great with my mom. I don't live in the area, and I've had to rely on them, the medical professionals, and Zoom calls to determine how she's doing. My mom is obsessed with dogs, and Erica brought her dog Joey in to keep mom calm when they moved her from the quiet side to the people side. Apparently she kissed him like crazy. They've asked about her interests and really tried to help her get used to her new life, and they seem to understand something few people do, which is that people with dementia aren't stupid; they're confused. Mom hates being talked down to. I have high hopes that she'll be happy there and make new friends. She was very alone living with my antisocial dad, and although losing him is tragic, in a way, this is an opportunity for her to shine. One piece of constructive feedback I have is that communication between the different departments at North Ridge could be a little smoother. When mom was in transitional care and moving over to assisted living, there were definitely some communication gaps between those two groups, and sometimes there seem to be some gaps between the finance staff and the assisted living staff. It's all resolvable, and the people are easy to talk to and willing to figure out whatever is wrong, but it takes more time. The place is enormous, and a little of this is natural, but it's a place for some improvement.
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