9797 Bay Pines Blvd, St. Petersburg, FL 33708, United States
Visited a friend yesterday and APPALLED at the state of filth they are living in. Dirty depends for hours, feces on floor and dirty room. Nails overgrown and dirty... tried to speak with staff and no help. This is an elderly person with very limited physical ability to help themselves. I would never let a loved one live here.
Read More ReviewsVisited a friend yesterday and APPALLED at the state of filth they are living in. Dirty depends for hours, feces on floor and dirty room. Nails overgrown and dirty... tried to speak with staff and no help. This is an elderly person with very limited physical ability to help themselves. I would never let a loved one live here.
Due to difficult circumstances we needed to move our aunt from Masonic Home to another facility. We have had several family members in a number of facilities in the St. Petersburg area. After reassessing needs and facilities we chose The Pointe. This move was managed and completed within 2 weeks of initial contact with Pedro Ramos at The Pointe. He coordinated all of the paperwork, did the on site assessment and created a room with furniture available at his facility until we could replace it with our own pieces. I can't even express how grateful our family was to have this happen in such a professional and organized manner. Tina Nguyen took over as soon as we arrived, creating a contact with us personally, then via email and cell phone. She is efficient, professional and thorough. She helped us navigate through the pharmacy, physical therapy and physician services. I have so much more to say about the facility and others who have been so instrumental in our aunt's care, and will probably do so in another post. If I can add any value to your search for a place for Assisted Living, I am happy for you to contact Tina and she has my permission to release my contact information.
My mom moved into Freedom Inn (now Brookdale Bay Pines) nearly 5 years ago. She spent over 4 years in an assisted living apartment on the first floor. She loved her place and the staff. Earlier this year she moved upstairs to the Clare Bridge area that serves those who suffer from Alzheimer's, like my mom. Not only is it a lovely place, the staff couldn't be better. They clearly care and do whatever they can to make life comfortable. I have never regretted my decision in moving mom here. I'll never forget a call I got from her a few months after she moved in. She said, "Amy, I don't want to move, I really love it here." I assured her it was her home now.
Our Mother has been at Brookdale - Bay Pines now for over a year and she loves it. She has her independents but there is always someone around, making sure she is ok. They make sure she is eating properly and taking her medication daily. But we have to say that they are always doing something, from exercise, to bingo, to field trips, to special guests just to name a few. We are glade that we pick this assisted living establishment for our mother. Thanks, Ken
I cannot express how amazing it has been dealing with this community and more specifically it's wonderful Executive Director Pedro. My company is out of New York and Connecticut and I assist families with navigating options for their elderly loved ones. I have been working with a family who lives in NY but their mom lives in St. Petersburg Florida. The woman I was helping was unfortunately having a very bad experience in a local nursing home to the area. The family wanted her out so I began calling communities trying to vett them over the phone. The Pointe was the only community that I immediately had confidence in. The concierge answering the phone was wonderful and made me immediately feel like this place was home. Pedro went above and beyond for this family to make this move successful. With countless conversations over the phone and a lot of back and forth with the nursing home he was able to make the move happen. The woman was able to move in today and we already see a difference in her. The family called me in tears saying that their mom was sitting up, having conversations with staff, and eating. It was an immediate mood change being at The pointe. Quality of life is the most important thing we need to strive for in this type of work. Pedro and his team understand this very well! Thank you so much for everything !
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