13900 Bennett Rd, North Royalton, OH 44133, United States
My son was admitted to this nursing care facility after a very intense surgery. We got off to a rough start & I was very worried leaving him there, but after a meeting with the Administrator, Ashley, his care has been great! He has to have explicit wound care with wound vac, picc line for intense antibiotic treatment for his open wounds. The Nurses & Administrator have been doing an excellent job following up on his care. I also learned the Administrator had just started days before my son was admitted. Ashley handled my concerns over my son's care very professionally & caring. I continue to monitor his care, as it is crucial for wound care to be done properly. She keeps an open line of communication with me & promptly returns any call. I am confident my son will get the care he needs in this facility with Ashley in charge. I also would like to note the excellent care he receives from the nurses, Kathy, Alexis & Tiqua. They do an amazing job & they are very busy ladies.
Read More ReviewsMy son was admitted to this nursing care facility after a very intense surgery. We got off to a rough start & I was very worried leaving him there, but after a meeting with the Administrator, Ashley, his care has been great! He has to have explicit wound care with wound vac, picc line for intense antibiotic treatment for his open wounds. The Nurses & Administrator have been doing an excellent job following up on his care. I also learned the Administrator had just started days before my son was admitted. Ashley handled my concerns over my son's care very professionally & caring. I continue to monitor his care, as it is crucial for wound care to be done properly. She keeps an open line of communication with me & promptly returns any call. I am confident my son will get the care he needs in this facility with Ashley in charge. I also would like to note the excellent care he receives from the nurses, Kathy, Alexis & Tiqua. They do an amazing job & they are very busy ladies.
I have to say I was very skeptical about my brother being placed here after a very major surgery & extremely susceptible to infection. Reading the previous reviews & his 1st day there- I became terrified for him but it turned around fast. I learned that the new administrator Ashley had only about a day or 2 on the job upon my brother's arrival and she quickly made sure his care was a priority. 2 weeks in, all seems well & my brother is healing. I'm now confident in his care at the facility & he says the staff is great!
If you care anything about your loved one,,,, keep looking because this is not the place!!!!! This is a living hell here on earth!!!! The patients are not cared for not fed not changed or bathed!!! They sit starving in their own filth!! It’s heartbreaking the care these loved ones receive!!!! Anyone interested in a joint lawsuit???
A large part of my rating is due to the pleasant conditions of the professionalism and friendliness of the working staff for starters Ryan and I got off to a rocky start but in the end in my opinion we became close One of my favorite nurses is T she always has a smile on her face, and pleasant short conversations when I see her, she's one smart cookie I am especially impressed with Ari the social worker she assisted me in so many ways with my discharge today her diligence personality and her sticktoitness made this a smooth transition. Another nurse that made a positive impression on me is Kathy she listened to my concerns and took action I never doubted her expertise while being my nurse on her shifts the staff from laundry and up is to be commended as well Included in this review I won't forget to mention Tom and Eliot the stepping stones guys who helped me tremendously Tom is one smart and personable guy I will miss them
Ryan is finally gone!!! Hip hip hooray.. our new admin Ashley is a rockstar trying to fix everything that is lacking and just plain wrong here. I would give her 5 stars on the daily. She has a lot to fix but in her short time here she's done so much for us.
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