655 Straits Turnpike, Watertown, CT 06795, United States
Please do not send your loved ones to this facility. The communication is terrible with the exception of a few people, Kimberly and Shawntina.. there was rust and mold in the shower mat. The apartment could’ve been cleaner. They charge an astronomical amount of money every month. If you were loved one is not able to walk at some point, they do not have a Hoyer lift which means you will have to move your ones to another facility. And obviously they do not tell you that when you have a tour with them. Now they are charging me to replace a carpet, which is $1500. Mind you they were getting $11,000 a month. Disgusting! This place only cares about money they don’t care about your loved ones. Please do your research and find another place. Also, I would advise you to hire an elder care attorney.
Read More ReviewsPlease do not send your loved ones to this facility. The communication is terrible with the exception of a few people, Kimberly and Shawntina.. there was rust and mold in the shower mat. The apartment could’ve been cleaner. They charge an astronomical amount of money every month. If you were loved one is not able to walk at some point, they do not have a Hoyer lift which means you will have to move your ones to another facility. And obviously they do not tell you that when you have a tour with them. Now they are charging me to replace a carpet, which is $1500. Mind you they were getting $11,000 a month. Disgusting! This place only cares about money they don’t care about your loved ones. Please do your research and find another place. Also, I would advise you to hire an elder care attorney.
I can't say enough great things about The IVY! From the moment we entrusted our loved one to their care, we've been consistently impressed with their attentiveness, compassion, and clear communication. The entire staff goes above and beyond to make sure residents are well taken care of and feel at home. Whenever we've had questions or concerns, the team has been quick to respond with professionalism and kindness, always keeping us informed about any updates. It's such a relief knowing our family member is in such capable, caring hands. Thank you, The IVY, for all that you do!
I’ve been there a number of times. I find it to be an enriching environment for the clients to live in. Social, inviting, inclusive to all. They have a caring and supportive staff. You couldn’t find a better place for your loved ones to be.
Wonderful facility, everyone I met there was helpful and friendly. They are attentive to the residents, kind and caring.
When the time came to place our mom with Parkinson’s, we visited many assisted living facilities in the area. The Ivy was impressive and offered everything she would need and more. The staff is attentive and caring. The Ivy is beautiful, very well maintained, and the apartments are gorgeous. Our mom is so happy there, they offer many activities, out trips, and social engagements everyday. Not to leave out that the food is amazing too! We feel very secure in knowing that mom is happy and safe while making friends and enjoying life again.
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