4615 Library Way, Hilliard, OH 43026, United States
I truly can’t say enough wonderful things about The Inn at Library Way. The staff in The Brooke are completely and utterly amazing. Makayla and Earnest, Shiann and Chelsea, sweet Hope and Garret, Miangel and Kayla, Skylynn and Kelly, Amber and Patricia, Shante and Terry, Tabi and Hayden, and so many others- there are no words grand enough to describe your incredible care of and profound compassion for my father in addition to the immense comfort you provided me. These beautiful people right here make The Inn the greatest possible place I could ever have wanted for my dad. The facility is immaculate; the environment is so comfortable; and everyone there makes you feel warm and welcome when you walk in the door. My love and gratitude for The Inn and all its people is overflowing.
Read More ReviewsI truly can’t say enough wonderful things about The Inn at Library Way. The staff in The Brooke are completely and utterly amazing. Makayla and Earnest, Shiann and Chelsea, sweet Hope and Garret, Miangel and Kayla, Skylynn and Kelly, Amber and Patricia, Shante and Terry, Tabi and Hayden, and so many others- there are no words grand enough to describe your incredible care of and profound compassion for my father in addition to the immense comfort you provided me. These beautiful people right here make The Inn the greatest possible place I could ever have wanted for my dad. The facility is immaculate; the environment is so comfortable; and everyone there makes you feel warm and welcome when you walk in the door. My love and gratitude for The Inn and all its people is overflowing.
My husband has been in the memory care unit at The Inn at Library Way for almost a year. I describe everyone there as my second family. The administration is hands on and very caring. The nurse aids provide the day to day care and support for your loved one. They text me and send pictures that are so caring and reassuring. Just today I overheard a nurse aide offer to pay for a haircut for a resident as an early Christmas present. Both my parents were in long term care at another location and I cringed at the thought of my husband having a similar experience. I have been so relieved at the high quality loving care my husband receives. The staff are cheerful and food is excellent! I highly recommend the Inn.
Moving mom to a safe space was a necessity and the Inn has been amazing. I worked quickly with Hayden Maul and he has continued to help with whatever is needed. Hayden and all of the staff have been attentive and caring. Mom has only been there a few weeks and it feels like she is part of the family.
After looking at 8 Memory Care facilities in the Dublin/Powell/Westerville area, it was clear that The Inn was the one that met the needs of my cousin. I was her POA and responsible for getting her the best care. The Aides and Nurses and Med Techs are very resident-focused. They are permanent staff - not temps. They know each resident and treat each like a family member. I have found them to be very responsive to my requests and made my cousin feel at home. I visited at all hours and was able to evaluate the care on all shifts. She moved into The Inn on 8-9-22 and was there till her death on 4-6-24. I could not have picked a better place for her to live out her life. My thanks and appreciation to the entire staff!
My mother was a resident here. The nurses would take her out of her room in the middle of the night and make her sit up all night in her wheelchair in Memory Care because she had to use the restroom. (She was not a memory care patient). The administrator was fine with these actions. On more than one occasion this happened. I would go there everyday and do their job between 4 and 6 hours per day. I was even called at 3:00 a.m. one night to come over and take my mother to the restroom because I did not want her sitting up in Memory Care when she was not a resident there. The nurse didn't let me in. The administrator is still okay with this. After having to be rushed to the hospital for emergency surgery our family finally got wise and removed her from this facility. My mother was hospitalized for almost two months after leaving this place. Hopefully things have improved. This is just my family's experience. I cannot speak for anyone else.
More Senior Care near Hilliard, Ohio
