1035 Illinois Rte 59, Bartlett, IL 60103, United States
We went to the Indigo in Bartlett to gather information for the care of my mother in law. The receptionist was very welcoming and caring. We talked with Sonja, who was extremely knowledgeable and helpful. She answered all our questions and pointed us in the direction we need to follow. I had a tour of the facility the day before. It's very clean and the residents have a lot of activities available. I would give The Indigo 5 stars for caring staff members and cleanliness.
Read More ReviewsWe went to the Indigo in Bartlett to gather information for the care of my mother in law. The receptionist was very welcoming and caring. We talked with Sonja, who was extremely knowledgeable and helpful. She answered all our questions and pointed us in the direction we need to follow. I had a tour of the facility the day before. It's very clean and the residents have a lot of activities available. I would give The Indigo 5 stars for caring staff members and cleanliness.
The Indigo at Bartlett is a beautiful cozy community with a wonderfully kind staff. Sonija Telles is a breath of fresh air! She is very knowledgeable and an answered all of my questions and made me feel at ease. I love that she was a certified dementia practitioner. I toured the community and decided it was the perfect fit for our family for my mother. We love the large courtyard and the engaging activity programming. The food is very good too. We are so happy with our decision.
I am the priory caregiver for my mom and it is tough without any breaks. My brother did some research and saw that Indigo at Bartlett offered RESPIT CARE. I never knew a memory care facility offered a temporary stay. I was super nervous leaving mom but Sonjia and her staff were amazing!!! My family got the rest we needed and will be looking forward toward moms next visit in May!!
The Indigo at Bartlett has a beautiful courtyard, it has a country-like feeling. Our families enjoy the large secure courtyard. Our Chief cooks up such colorful and tasteful food using nature ingredients. Our care staff treats our resident as their own family member. Granted there has been a lot of changes, our care staff have remain diligent with caring for the residents.
I will revise my review when I see an improvement with the Jaybird takeover. Please note the dates on the 5 star reviews - those were written when it was owned and operated by Artis. I had reached out to Jaybird corporate and was told Scott would be calling me. Never heard from him. Ashley from corporate marketing was kind and empathetic so I give you that. Looking forward to seeing the care plan you come up with for my mom. After six month we are meeting to review the non existent “care plan “. A few of the caregivers and nurses are wonderful, I am hopeful with the new director of nursing as of March ‘25 These 5* reviews are written by staff, or people who simply “toured the facility “. Yes the courtyard is secure and beautiful. They don’t let the residents go outside unescorted.
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