2000 Cambridge Ave, Reading, PA 19610, United States
Beautifully designed and decorated. The different wings are convenient for locomotion and safe ambulating. The atmosphere is cozy and classy. The lunch room looks like a fancy restaurant. They also have cute little shops inside and many other amenities. Staff is friendly and professional. This is an exclusive place for retirees and those in rehabilitation.
Read More ReviewsBeautifully designed and decorated. The different wings are convenient for locomotion and safe ambulating. The atmosphere is cozy and classy. The lunch room looks like a fancy restaurant. They also have cute little shops inside and many other amenities. Staff is friendly and professional. This is an exclusive place for retirees and those in rehabilitation.
While my mother in law has been a resident for 17 years she was recently been placed in Aspire care assisted living which has been substandard for care of a 97 year old with memory issues. She has been out of toilet paper for days and it’s supposed to be supplied to her by the staff. There have been many other issues almost too many to post here but the staff needs to get on the ball. They ask for a large donation every holiday season and I’m sure people are treated according to the amount of their donation. So sad for her!
I have been thoroughly impressed with The Highlands of Wyomissing, and wholeheartedly give it a well-deserved 5-star rating. From the moment I stepped through the doors, the warm and welcoming atmosphere was evident, making me feel like I was part of a caring community. The staff at The Highlands is exceptional, providing unparalleled support and attention to the residents. Their dedication to ensuring the well-being of each individual is truly commendable. The level of professionalism, compassion, and genuine concern for the residents' happiness is evident in every interaction. The facilities are top-notch, with spacious and well-maintained living spaces that prioritize both comfort and functionality. The variety of activities and amenities available cater to a wide range of interests and ensure that residents can maintain an active and fulfilling lifestyle. Whether it's the beautifully landscaped grounds, the fitness center, or the engaging social events, there's always something enjoyable happening at The Highlands!
Please do not fall for the pretty surroundings or the sales pitch. I am not sure how they treat women in memory, but I do know that in the memory they don’t have experience with dementia and the nurses are overworked so if they ask somebody something one time they don’t comprehend has to be immediate they will go for 7 to 10 days . Seven days a week that’s 21 shifts not one person has an ability to help a person wash himself or change his clothes . Pay zero attention to a diabetic diet. Continue to check the blood sugar all the time. I think the family should have access to the charts. 11,000 $1000 a month get you a place to sit and be depressed and three meals a day. Everything else is extra. Please keep your home and get a private person or agency. Also I was not just told but now I have witnessed and abuse. The staff admit to being understaffed. The conditions I mean, you would think you were living at homeless shelter with nice flowers Unbelievable. Also, you have to watch the billing because everything’s extra . There are somebody’s there for three or four months. They’re doing well as they get once a week or once every 10 days and not even even person they say the person does not cooperate because they have dementia in the dementia expert. They said there’s 21 shifts a week . When you see somebody blood sugar very high three hours after a meal and drink soda patience they don’t understand. Oh yeah definitely checked your pharmacy receipt charged for that don’t exist. This is for a family that visits you did not visit. They do have some good employees very good employees they’re overworked. They also have employees in the room wandering around with things and can’t get any help. That is very common. They ignore the call button from people ask for help and then sometimes our ladies will come out and try to get help but they don’t know how.. If you loved your, I have that much money to spend don’t spend it there.
Wonderful retirement center, everything you are looking forward to for your loved family. Residents managers with interesting programs on site and many engaging trips. EXCELLENT progressive care as needed, many lovely apartments, cottages, and villas. Beautiful grounds to enjoy walking, birding, etc. Fine dining, shopping, hiking, etc..Make a APPOINTMENT with marketing for yourself or loved ones, you will be so delighted you made the visit for now or the near future.
More Senior Care near Reading, Pennsylvania
