750 E Brighton Ave, Syracuse, NY 13205, United States
Excellent place. What I like about it is that they definitely treat the residents with dignity. For example my uncle has a room with the door that closes fully, and even his own key to it. obviously the staff has some sort of master key, but the fact that the residence have their own key to rooms with doors that lock, goes a long way. The place is very secure, and the staff always is extremely professional.
Read More ReviewsExcellent place. What I like about it is that they definitely treat the residents with dignity. For example my uncle has a room with the door that closes fully, and even his own key to it. obviously the staff has some sort of master key, but the fact that the residence have their own key to rooms with doors that lock, goes a long way. The place is very secure, and the staff always is extremely professional.
My mom has been here since May of 2021. Her room is clean and practical. She says she loves how warm the place is even as it is getting chilly outside. The staff is amazing, there is no other word as fitting to describe them. The care is outstanding, we feel very lucky to be in their keeping.
The staff here is incredible. Low turnover rate of management and care staff. Great communication with families from care managers and quality of life director. Beautiful old building with a full chapel and nice sided apartments. Small dining and living areas suited well for those with Alzheimer's.
The staff at The Heritage was great - it has been very difficult over the last 10 months not being able to visit my mom on a consistent basis due to the pandemic. If we could not visit FaceTime calls were allowed.
They are very kind,,,,staff. Professional,,,I thank god for the care they give,,,,,,for our special person,,,that lives there,,,
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