2101 Dutch Fork Rd, Chapin, SC 29036, United States
I moved my 92 year old mother into Heritage at Lakeside- Lowman Home, Chapin SC yesterday. The director Lynn Avery and all staff have accommodated my mother’s special needs with love and care. Mom dreamed of a blue apartment and she got a sky blue apartment and loves it! The windows are huge and the food is great! Mom is adjusting, staff is getting to know her, and everyone is breaking their backs to make her comfortable.
Read More ReviewsI moved my 92 year old mother into Heritage at Lakeside- Lowman Home, Chapin SC yesterday. The director Lynn Avery and all staff have accommodated my mother’s special needs with love and care. Mom dreamed of a blue apartment and she got a sky blue apartment and loves it! The windows are huge and the food is great! Mom is adjusting, staff is getting to know her, and everyone is breaking their backs to make her comfortable.
I enjoyed Life Enrichment and what they have done for my grandmother! The activities of getting her out of the bed and making sure she was comfortable as a whole . Crystal was a great director and motivator to her and I 100% appreciate it !
They may.be friendly. But family of Loved ones beware! I put my mother in for a 5 day repite. As we have been taking care of her every day for 4 years straight. She's legally blind and has advanced Dementia. I've probably left 15 messages over the 5 day span to zero returned phone calls! Its near impossible to find out if she was even ok! There's absolutely no way to check on your loved ones if there not able to pick up the phone themselves in this facility. The Nurses turn off the phone purposely. I've called for a supervisor or the Director of the facility to call me back to no avail. Just remember if you put your loved ones here, your not going to be able to reach them or find out anything about what's going on with them. An then you have to wonder if they neglect to return phone calls, neglect to answer, an then turn off the phones. What else do they neglect....your loved ones too? I'm going to be filing a formal complaint against the facility.
Where do I start? My wife has Parkinson's BUT she was hit with COVID. It would have been obvious by any professional medical person reading her discharge report from the hospital she needed more attention than the vast majority of the patients. She was just placed into the pilelike everyone else. Her medication schedule was a mess. If not for my daughter and myself doing a 24 hour rotation I believe there would have been serious consequences. One of the nighttime nurses actually fell sound asleep while on dutycaus
Short-staffed and poorly managed. Won't return phone calls. Won't include family in care planning or inform of medication changes. With a Loved-one that has advanced dementia and can't advocate for themselves - leaves them in soiled briefs for hours. If Loved-one needs assistance eating - rarely gets it. Most of the time, the food is cold by the time it gets to them, and if they can't ask for it to be heated, it doesn't happen. Constant rotation in nursing staff makes it difficult for someone who needs consistent care. Horrible experience.
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