900 Heritage Way, Brentwood, TN 37027, United States
Somerfield at The Heritage is the absolute best place to work. The fellow staff are polite and helpful and always have a positive attitude. Working for Somerfield for 10+ years, i can tell you, i would not work anywhere else again. I drive an hour one way to get to and from work and it is well worth the drive. The acuity of the residents is low and the resident to staff ratio is very low. I have worked as a nurse on the hall and the interaction with the resident is my favorite part. It is all about the expectations for yourself being as high as the expectation of every employer. We have a lot of staff activities and fun ways to meet our fellow staff on our own shift and other shifts. I have had my own mother here as a resident, that is how much i trust and love Somerfield.
Read More ReviewsSomerfield at The Heritage is the absolute best place to work. The fellow staff are polite and helpful and always have a positive attitude. Working for Somerfield for 10+ years, i can tell you, i would not work anywhere else again. I drive an hour one way to get to and from work and it is well worth the drive. The acuity of the residents is low and the resident to staff ratio is very low. I have worked as a nurse on the hall and the interaction with the resident is my favorite part. It is all about the expectations for yourself being as high as the expectation of every employer. We have a lot of staff activities and fun ways to meet our fellow staff on our own shift and other shifts. I have had my own mother here as a resident, that is how much i trust and love Somerfield.
I had the unpleasant experience of dealing with Amy, a kitchen manger at this location. She works with there dinning services and is one the ruddiest and most unpleasant people to encounter. She seemed to have a personal issue with me, but due to her poor articulation skills, could not explain what the real issue is. The other staff here is wonderful , but one bad apple can ruin the bunch.
Daily I’m aware of the efficient and pleasant treatment we get, from the front desk to the least detail - cleaning of our homes and common areas, keeping out grounds in good shape, providing delicious and nourishing meals, keeping us healthy in our fitness areas, and happy in all the great activities and opportunities - on and on I could go. But the past three weeks, as I’ve struggled with bronchitis, I was just overwhelmed with gratitude to realize how wonderful is to have extra help when we need it. Although I’ve certainly used the clinic many times in the past it was especially helpful this time to be able to go down the hall, get checked out, get prescriptions, have the X-ray machine come to my apartment, have transportation take me to my doctor with only one days notice, and have my meals delivered. What a blessing! I can’t tell you how grateful I am to live here and have the cheerful, kind people on staff surrounding us and helping us. I know that you have worked hard to make these things happen, and it really pays off. Please thank everyone for me - all those who serve us so wonderfully. And when we need anything extra - like special set-up or help for Glee Club, technical assistance, help moving heavy items - whatever it is - your staff is just great to do all they can to accommodate us. The Heritage is the place to be, for sure, and I can’t thank you and them enough. With deepest gratitude, Diane Jordan
They treat their staff with the utmost disrespect. How do I know this, I have been personally accused of something I didn’t do. After they found out the accusations were false. I was not even given an apology. Let that sink in.
My grandmother (89) has lived at The Heritage and Somerfield for the past year. I honestly do not know what my family would have done without this wonderful place! We toured four other places but none were as large as The Heritage. It was more expensive to buy in than a month to month but you do receive that back. My grandmother was “on the cusp” of needing her medicine/ meals regulated by a professional and she has found her niche in the small assisted living section. This is for people who are not ready for skilled nursing and still come and go independently. She has found three close friends in her building and goes to Chico’s, Kroger, etc. with them using the Heritage transportation. Her only complaint is that she wishes there were more male residents on her hallway, ha. The staff are like family at this point. My grandmother has had ups and downs and they always listen closely and respond to my calls/ emails within minutes. I really can’t recommend The Heritage enough!
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