22900 Center Ridge Rd, Rocky River, OH 44116, United States
As a 31 year old dealing with a father suffering from dementia I really needed a facility that was on top of things. I did not have the time to police nurses or worry if my father was receiving adequate care. Because of that we had been in and out of several assisted living/long term care units until we finally found Harbor Court/Rocky River Village's Memory care unit. While there are many negative reviews I could be leaving at a number of facilities in the area, I have nothing but good things to say about my family's experience with HC/RRV. The director, Christa, was easy to work with and extremely accommodating to our needs. The memory care floor nurses Sue and Charlene were an absolute blessing. They were available at any time to answer questions and kept me well informed, I never felt like I was bothering them or that they were too busy for me. Every aide on the floor was also very personable and helpful. The suite itself was perfect for a memory care patient and move in was easy. I am so thankful that we found this place and that my father was able to peacefully pass under the care of hospice in this wonderful place. Thank you all so much.
Read More ReviewsAs a 31 year old dealing with a father suffering from dementia I really needed a facility that was on top of things. I did not have the time to police nurses or worry if my father was receiving adequate care. Because of that we had been in and out of several assisted living/long term care units until we finally found Harbor Court/Rocky River Village's Memory care unit. While there are many negative reviews I could be leaving at a number of facilities in the area, I have nothing but good things to say about my family's experience with HC/RRV. The director, Christa, was easy to work with and extremely accommodating to our needs. The memory care floor nurses Sue and Charlene were an absolute blessing. They were available at any time to answer questions and kept me well informed, I never felt like I was bothering them or that they were too busy for me. Every aide on the floor was also very personable and helpful. The suite itself was perfect for a memory care patient and move in was easy. I am so thankful that we found this place and that my father was able to peacefully pass under the care of hospice in this wonderful place. Thank you all so much.
I needed to find an assisted living facility for my 51 year old brother. Sadly he has diabetes and other disabilities that required more medical attention than a family member could provide. Due to his age it was impossible to obtain enough medical help from medicaid to enable him to continue to live independently. We were so lucky to find Rocky River Village (Harbour Court). We were welcome with open arms by Lanita Turman. She went above and beyond to welcome my brother and make him feel at home. His apartment is warm and comfortable. He is able to play bingo twice a week and participate in daily activities. The staff is friendly, professional and always available. We are very happy that we made the decision to move my brother to such a family oriented facility.
If you're looking for a friendly community for your loved one in a wonderful neighborhood, than look no further. The Harbor Court AL offers spacious apartments with 24 hour RN coverage and an on-sight therapy gym. It offers person-centered care and features a secured memory care neighborhood. The Harbor Court is a beautiful community with well-appointed rooms and common areas. I highly recommend this community to your or your loved one!
My Grandmother was a recent resident of Harbor Court. She was on Hospice and (while actively dying) the Hospice nurse could not get in the building at 2am because no one was around. After numerous calls the result was the same. What kind of Assisted Living does not have phones/staff 24hrs for patient care?!? A few wonderful aides (Gladys was the best) but many of the nurses were very inconsistent and there was no report from the staff on prior staff. My family basically told the staff what was happening at all times. Would not recommend this AL to anyone. Especially since we are STILL waiting on a return call from corporate. (A month later)
They refused to test their staff because of being short staffed. So you rather have Covid positive people taking care of your patients rather than testing? The DON for sure drinks on the job. Not to mention stealing is an issue. You address it and they don’t do anything about it. A resident can’t even get Covid tested unless the DON is there because she locks the supplies in her office. We just had a resident complain all night about having symptoms and the nurse couldn’t text because she didn’t have access to the supplies.
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