715 Harbor St, New Castle, PA 16101, United States
My mother was sent to this facility for aftercare from surgery and it was dirty, in bad repair, and smelled of urine. I took her home the same night she was admitted.
Read More ReviewsMy mother was sent to this facility for aftercare from surgery and it was dirty, in bad repair, and smelled of urine. I took her home the same night she was admitted.
I have visited The Grove many times in past month. The Social Worker, Kim is awesome as well as the rest of the management. They will provide you with any information you might need. When there is a change in status and a patient needs to be moved or is released to home-bound, Kim is fabulous at making certain ever detail and referrals are taken care of to make the transition easy for families. The only downfall is that Kim has a more than enormous caseload. Even a part-time assistant would be able to take some of the burden, for she is wearing hats of both Admissions and Social Worker. Michelle is the manager and she is also very pleasant. She has a great rapport with her staff. She has meetings twice a day to make certain everyone is on the same page. As far as the Nursing staff, they are wonderful and truly care about their patients. The Activities staff is also great, although they would be able to provide more if the local community would consider giving a helping hand. There are many schools around the area that require their students to do community service, why not help!? Everyone working there knows their job well, management, nurses, nurses aides, custodial, activities, etc. The seem to all take pride in the job they do and they also truly care to make The Grove stand out.
My father came here for PT and recovery from an injury. I feel The Grove did everything we asked of them. This is a difficult time for everyone. I will say family needs to be involved, and you must ask questions and demand your loved ones needs. They all followed through with our expectations. Jason and Emily as well as all the other caregivers that saw my dad, did a great job in helping with everything. Thank you all for your help and support during this difficult time for all.
I have been to The Grove at New Castle to inquire about a hair stylist position for the residents and patients. In my experience, the staff was very helpful and concerned with the needs of the residents and those is short term rehabilitative care. Their main concern, for the position I was interested in, was making sure that I would be able to address the most basic hair care needs of ALL residents and patients. It was my opinion that the staff was very supportive and engaged in the needs of those in their care. While I was there, I was briefly shown "the salon area" and while passing through, I did not witness a single nurse or even administrator not working.
Wonderful facility to place a loved one who is needing services. Dedicated staff members, caring and helpful always. I would highly recommend Grove New Castle for either short term rehab or long term care.
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