205 Rattlesnake Trail, Pinehurst, NC 28374, United States
All of the staff were very helpful and attentive to my sister's needs. Everything was explained and we were encouraged to ask any and all questions regarding my sister's well-being. I was very pleased and impressed how the ones we came in contact with made sure that we understood everything that was explained to me and my sister. Thank you for your kindness.
Read More ReviewsAll of the staff were very helpful and attentive to my sister's needs. Everything was explained and we were encouraged to ask any and all questions regarding my sister's well-being. I was very pleased and impressed how the ones we came in contact with made sure that we understood everything that was explained to me and my sister. Thank you for your kindness.
⭐️⭐️⭐️⭐️⭐️ I always have an outstanding experience with all of the staff here. Everyone is always professional, compassionate, and attentive to every detail. The facility is well-maintained, clean, and provides a welcoming atmosphere. It’s clear that they prioritize the well-being and comfort of their residents. I’m genuinely impressed and grateful for their dedication. Highly recommend!
We recently transferred our father to the Greens for rehab. The facility is clean , although a few areas need updating. No rest home smell. All the staff was helpful. This made us feel secure in leaving our love one in their care.
I visited my ‘buddy’ at The Greens on Sunday afternoon. The new aviary in the reception area is so cheerful and welcoming. The wing where my friend lives looked and smelled fresh and clean. My ‘buddy’ was in good spirits. We enjoyed a lovely visit!
The Greens at Pinehurst Nursing and Rehabilitation stem directly from poor leadership and lack of accountability in upper management. It’s clear that the management team is either incapable or unwilling to address the serious problems plaguing this facility. Despite numerous complaints from families, there has been no noticeable improvement in the quality of care or living conditions. Upper management seems more focused on cutting corners and maximizing profits than ensuring residents receive the dignity and attention they deserve. Their lack of responsiveness to concerns is infuriating and shows a complete disregard for the well-being of both residents and their families. The staff are overworked and under-supported, leading to burnout and a hostile environment. This is a direct result of management’s failure to hire and retain sufficient qualified personnel. Instead of fixing systemic issues, they seem content to let things deteriorate further. When I’ve tried to escalate my concerns to management, I’ve been met with indifference or excuses. There’s no transparency, no follow-up, and no accountability for the appalling conditions in this facility. Upper management needs a complete overhaul. Until that happens, I cannot recommend this facility to anyone who cares about their loved one’s quality of life.
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