2500 N Rosemont Blvd, Tucson, AZ 85712, United States
My parents have been at the Forum for almost 2 years. The staff is very nice and the two people that run the assisted living and memory care unit, Maria and Valerie are absolutely AWESOME!!! They are the only reason I keep my parents there. The director Fletcher recently made some changes to the assisted living side. Fletcher took that area away where the patients would get together and listen to music, talk among themselves, read the paper etc. It was a perfect size area for them to engage and big enough to accommodate wheel chairs and walkers. That area is now off limits for a reason I can only guess is to make assisted living more appealing to those shopping around. The area now has a big table with flowers on it. The new room is now at the very end of the hall away from view from those coming in and the nursing staff to keep their eye on everyone, not to mention half the size. It's seldom used and definitely not the atmosphere it once was. Patients sit in their rooms now and watch TV alone... I cannot understand how Fletcher thinks this is a healthy mental environment to live in. Fletcher did meet with me when the change was first made and said to give him 30 days and I would see some good things out of this change. I see nothing changing other than my mother sitting in her room by herself. I feel stuck between a rock and hard place, my mother is not happy and my father's health is failing. Moving to another facility is not an option at this time. If it weren't for the change that was made on the assisted living side I would give The Forum 4 stars. The food is not the best, they seem to have trouble with kitchen help..... Unfortunately at this time we are very disappointing to say the least.
Read More ReviewsMy parents have been at the Forum for almost 2 years. The staff is very nice and the two people that run the assisted living and memory care unit, Maria and Valerie are absolutely AWESOME!!! They are the only reason I keep my parents there. The director Fletcher recently made some changes to the assisted living side. Fletcher took that area away where the patients would get together and listen to music, talk among themselves, read the paper etc. It was a perfect size area for them to engage and big enough to accommodate wheel chairs and walkers. That area is now off limits for a reason I can only guess is to make assisted living more appealing to those shopping around. The area now has a big table with flowers on it. The new room is now at the very end of the hall away from view from those coming in and the nursing staff to keep their eye on everyone, not to mention half the size. It's seldom used and definitely not the atmosphere it once was. Patients sit in their rooms now and watch TV alone... I cannot understand how Fletcher thinks this is a healthy mental environment to live in. Fletcher did meet with me when the change was first made and said to give him 30 days and I would see some good things out of this change. I see nothing changing other than my mother sitting in her room by herself. I feel stuck between a rock and hard place, my mother is not happy and my father's health is failing. Moving to another facility is not an option at this time. If it weren't for the change that was made on the assisted living side I would give The Forum 4 stars. The food is not the best, they seem to have trouble with kitchen help..... Unfortunately at this time we are very disappointing to say the least.
The Forum has demonstrated an alarming disregard for ethical financial practices following the passing of a loved one. Despite multiple requests (to Patricia/Paddee), they have failed to return over $2,900 in unused rent, instead continuing to issue credit invoices as if the deceased will be utilizing the balance. They have no apparent intention of refunding money that does not belong to them. This is not just an administrative oversight—it is a clear and deliberate failure to act with integrity. Families navigating the difficult process of loss should not have to engage in a prolonged battle to reclaim what is rightfully theirs. If your loved one resides here, I strongly urge you to monitor their financial accounts closely! This experience has been both frustrating and disheartening, and I sincerely hope The Forum reassesses its policies and prioritizes ethical responsibility. Until then, I cannot in good conscience recommend this facility.
I dont under why the receptionist of this type of places are so mean, they are the first impression of the place and they can even answer back with a hi or a good morning… treat others like you want to be treated! Lets make the world a better place , smile back !!!
My mother just moved in and was previously in another independent living facility out of state. The employees here have went above and beyond in so many ways. The food is good and people are friendly, I had looked at several others and felt like it was a "warmer" place. Her apartment is nice and they offer some support when needed if I am unavailable. If you are unsure, I recommend giving The Forum a look-- I have already recommended to friends. I have worked with a lot of places as a nurse so I personally felt that this was the right choice.
To Maria & the Staff of the Bridge to Rediscovery Memory Care unit: On behalf of my family, I want to thank all of you for taking such good care of our Mom for the last two-plus years of her life. Even with the progression of her Alzheimer’s disease, she flourished with you. She was always such a social person, finding the most happiness with others, participating in activities, especially music & dancing. Seeing her loving life inside her “little bubble” brought us joy & relief knowing she was truly happy. From Maria, down to the unit caregivers, medical staff, housekeeping & maintenance employees, culinary staff, volunteers who came in to provide various activities, then at the end of her time, the Harmony Hospice team who helped her transition gently - you all provided exceptional care. For that, our family is eternally grateful, thank you. May each of you be abundantly blessed. Lorraine’s daughter, Joanne
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