2300 Washington St, Newton, MA 02462, United States
I can’t say enough about the Falls. The staff is excellent and they care about the residents. As with any business, leadership is important and Deb Foster is always available and makes sure the residents are taken care of. Both of my parents had stayed there at various times. Also the place went through major renovations in 2022 so it looks great.
Read More ReviewsI can’t say enough about the Falls. The staff is excellent and they care about the residents. As with any business, leadership is important and Deb Foster is always available and makes sure the residents are taken care of. Both of my parents had stayed there at various times. Also the place went through major renovations in 2022 so it looks great.
The Falls is a wonderful community. The quality of care provided - physical, social, emotional and personal - is comprehensive and outstanding. My parents have been members of the community for 4-plus years, and have made meaningful friendships, engaged in activities ranging from attending musical performances, participating in art classes, exercise classes, current events panels, speaker sessions as well as social time with other members of the community. When it was time for my Mom to move to a higher-need level of care, the transition was thoughtful and supportive and was so helpful to our whole family. Responses to inquiries from administration is always prompt and thorough, the staff is caring and patient and the food is great! We as a family are so grateful that we found The Falls; there’s no better place for a family member to transition to and embrace assisted living.
Although we had reservations in the beginning, the Falls has turned out to be a very positive experience for my husband. My husband has both medical and cognitive problems and was depressed and doing virtually nothing at home. At the Falls he has been interacting with residents and staff and engaging in activities and programs; all of which have helped lift his spirits. The staff here go out of their way to individualize the best possible experience for each resident and be helpful in anyway they can. They are enthusiastic and compassionate and it’s obvious that they love what they do. If you’re looking for a positive caring environment for yourself or a loving family, you need to look no further. This is it! Carolyn Michaeli ( Spouse of current resident)
The Falls is in a beautiful setting along the Charles River. It is well appointed, comfortable and welcoming. Yet, it is clearly the staff that makes it such a special place to be. The directors are knowledgeable, communicative and compassionate. They set a tone of dedication and excellence. My Mom’s caretakers are patient, caring and respectful. As they provide the help she needs with her daily living tasks, they work hard to help insure her dignity. The programming staff creatively design and implement activities that enrich my Mom’s life through art, music, creative movement and cognition building opportunities. Best of all, they work to put a smile on my Mom’s face. What a blessing for my Mom to live at The Falls.
The Falls has been a wonderful community for my parents. My dad was a resident on the Harbor floor, which is dedicated to memory care residents and my mom has been in the assisted living area of the community. The residence (her apartment), dining and overall amenities make The Falls a premier assisted living and memory care community, but it's the leadership, nurses, receptionists, caregivers, and staff that make the place special. They care about their residents deeply and the broader family. This was evident pre-COVID, but especially during. As a family, we would make the same decision again today that we made a couple years ago (and the process started well before that). I hope this helps you in your decision making process - I know it's not an easy one to make, but I am glad we made it.
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