5700 E River Rd, Fridley, MN 55432, United States
Do NOT send your family here if you TRULY care about them & this facility is DANGEROUS with medications. They come off as professional and caring but their heads are somewhere else while working. They screwed up my medications daily/nightly and caused me to have MORE seizures!! 95% of staff are rude and pissy, with attitudes, along with absolute dangerously mistaking dosing out medications to others besides myself. We let the State of MN and my doctors know about it and they've been reported - hopefully shutting down. Horror fest here!! If you DO CARE about family members, DO NOT SEND THEM HERE!! Staff also yell at clients and they're unprofessional as hell! They also suck $ out of you if you happen to need to stay longer than insurance covers! My friend is suffering financially, going into debt because of this horrid place blowing away help and true give a damn like it's jail. If you DO have family or loved ones staying here, get them out immediately because their health and sanity are at HIGH RISK. Should be rated negative stars. TIP that helped me: Have your loved ones staying here send you pics of their medications they're receiving to make SURE that they are getting CORRECT meds and dosages! It helped me officially report them with evidence!
Read More ReviewsDo NOT send your family here if you TRULY care about them & this facility is DANGEROUS with medications. They come off as professional and caring but their heads are somewhere else while working. They screwed up my medications daily/nightly and caused me to have MORE seizures!! 95% of staff are rude and pissy, with attitudes, along with absolute dangerously mistaking dosing out medications to others besides myself. We let the State of MN and my doctors know about it and they've been reported - hopefully shutting down. Horror fest here!! If you DO CARE about family members, DO NOT SEND THEM HERE!! Staff also yell at clients and they're unprofessional as hell! They also suck $ out of you if you happen to need to stay longer than insurance covers! My friend is suffering financially, going into debt because of this horrid place blowing away help and true give a damn like it's jail. If you DO have family or loved ones staying here, get them out immediately because their health and sanity are at HIGH RISK. Should be rated negative stars. TIP that helped me: Have your loved ones staying here send you pics of their medications they're receiving to make SURE that they are getting CORRECT meds and dosages! It helped me officially report them with evidence!
Long wait times for call lights to be answered, then if a medication is requested, more wait. Sometimes a total of an hour or more. Not enough nursing assistants on the floor to do the work. While some of the aides seem well trained, friendly, thurough about the work, meeting the needs of the resident and helping us feel comfortable, just as many rush through, leave wanted items out of reach and act abruptly. A change in medication takes a full day, possible more to be available. For those of us getting many meds at a time, they are often more than an hour late and/or may not be correct. Patients on daily weights must do hoyer lift weight or step on a 1x1ft scale, The larger scale being non-functional for several weeks. They run out of incontinence items, especially for larger clients. Yes, there are attentive nurses and aids on most shifts sometimes, but they must be given the necessary tools to do the work in a professional manner. The physical and occasional therapists are the true heros of this place.
AFTER SUFFERING A STROKE, I HAD A BROKEN ANKLE.... I was transferred to this facility for care while staying at HCMC.... Funding/Insurance was an issue.... While being covered with Insurance I read reviews about Estates while on my backside in pain. With reviewing my choice I was sent here. This Place Was worst than JAIL.... Unclean, Bugs, TV problems, NO Shower FOR 10days straight as Promised!, Food Portions Scarce-tasteless. Bed most uncomfortable= BAR in middle of back.... I had to wear ear plugs from all the NOISE..... Community bathrooms unclean and very smelly= worst than JAIL..... The most miserable time of my life.... I finally got out there and transferred to another Nursing home.... PT/OT Non-Existence as promised.... This place should be shut Down..... I cannot believe the MN Healthcare allows a Facility like this to Exist/pass Inspections... I DO NOT HAVE ONE GOOD THING TO SAY.... EXCEPT BOO BILLING = OUTRAGEOUS CHARGES= NOT WORTH 30% OF CHARGES....
I was there at the Estates for 7 months. When other residents would get what was on the menu for lunch and supper, I got bologna and cheese sandwiches for 3 days in a row. A lot of times, the portions in the meals were so small, I felt like I was on a starvation diet. There was almost zero protein in the diet. The mattresses on thebeds were hard. When I would walk around that place, it smelled like pee and poop. And when it would be time for the snack cart to make the rounds, it would be parked at the nurses station. I'm glad to be out of there. They have a serious mouse problem in the winter. One time I had a dangerous blood sugar level. It was almost a 600 blood sugar. I passed out in my chair in my room. I told the nurse that it felt like I was gonna pass out. And the nurse just stood there and laughed. I passed out for 2 1/2 hours. My roommate was very worried about me.
I pulled my husband out of this facility a year ago. He was there due to a stroke that paralyzed his left side. In the 2 months he was there they only gave him 2 showers after I demanded. No one ever helped him brush his teeth. There were times when the aides would take up to 1 1/2 hours to respond to call button. The aides walked so slow and acted like everything was a chore to do. He had a gtube in his stomach and were over feeding him his nourishment so he would vomit all the time. The doctor there would not deal with it when I talked to him he said he didn’t deal with gtubes. Men were yelling and swearing all the time. The facility smelled like urine and staff would walk around spraying to cover the odor. When I tried to remove him the administration didn’t provide the necessary documentation to the new facility so when transportation came to pick him up he couldn’t leave. It was the most disgusting place and it breaks my heart for all the people that have to live there. Due to our terrible experience there it has taken me this long to be able to address these issues.
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