2551 Eastchase Ln, Montgomery, AL 36117, United States
I can't say enough about how wonderful The Crossings has been to my mother. Michelle and her staff are absolutely amazing and go out of their way to make sure their residents are well taken care of. If I could rate higher than 5 stars I would!!!
Read More ReviewsI can't say enough about how wonderful The Crossings has been to my mother. Michelle and her staff are absolutely amazing and go out of their way to make sure their residents are well taken care of. If I could rate higher than 5 stars I would!!!
I don't recommend this place to anyone. It is completely different from what I was told before I moved here. In my opinion, the apartment itself is a dump. Dark & dingy looking with stains all over the carpet. It looks filthy as well as having white paint spots on the carpet & flooring. The flooring is dark brown so obviously spots are very visible. I was told the meals were "chef prepared" NOT! I've order food & bring it back to the apartment & almost every time, they don't give me what I ask for. I've ordered French fries & they were barely warm & tasted like left over fries that were taken out of the refrigerator & warmed up. The texture was like sand in my mouth. I order a grilled ham & cheese sandwich & was served a piece of ham & cheese between two slice of white bread. I've asked for sweet potato fries & got a pain baked potato, no butter no nothing...Just the potato. I've ordered a cheese burger with ketchup & mayo... got a dry hamburger with no cheese.. Look folks, I could go on & on. Now, I still have to pay for meals & I don't even get food from them anymore.. Don't let the entryway here fool you. You fist walk in & think Wow! Nice...Then you see your apartment. Update coming soon.
My grandmother has lived at the Crossings for about 2 years now. She started in Independent Living and transitioned to their Memory Care facility. The staff here is attentive to her every need and her overall quality of life improved drastically since the day she moved in. They do fantastic activities to keep her socially engaged, the meals are wonderful and we've really felt at peace with her being under their care. I could not be more grateful for the experience she's had here and highly recommend this as a place for you or your loved one if you are considering it.
My Grandmother moved in about 2 months ago into the assisted living and we could not be happier. All employees have been so helpful and welcoming to her. I couldn't ask for a better experience especially since I do not live in the state. She always has different activities and people to socialize with. I can not say enough about how happy we are with everything.
Thank you to Crossings Eastchase family and team. Was able to spend a week visiting mother in memory care assisted living. In the transitions of my mother's health...found Eastchase to be Exceptional to her needs in this time of her life. Being able to spend time with her daily till put to bed made it feel like home. Thank you.
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