7780 Olentangy River Rd, Columbus, OH 43235, United States
My mother-in-law was moved from another facility in 2023 to The Bristol, within a few months there was a tremendous change over in management. Thank goodness that happened. The Team that is now in place has a warm laid back approach caring for the residents. The Director Ed was thoughtful and intentional on picking the right individuals to form the foundation to springboard the mission of this community. Extremely friendly, open and transparent is the care provided to the residents. The facility is clean and welcoming with a ton of wonderful activities to keep your loved one engaged. The dining has its challenges meeting the appetite of all the residents. There are hits and misses but that is to be expected in a cafeteria designed menu. I highly recommend a tour and meet and greet with Ed and his Team. You will be pleasantly surprised when comparing over other facilities. We are happy knowing our Mom is surrounded by Love and Respect.
Read More ReviewsMy mother-in-law was moved from another facility in 2023 to The Bristol, within a few months there was a tremendous change over in management. Thank goodness that happened. The Team that is now in place has a warm laid back approach caring for the residents. The Director Ed was thoughtful and intentional on picking the right individuals to form the foundation to springboard the mission of this community. Extremely friendly, open and transparent is the care provided to the residents. The facility is clean and welcoming with a ton of wonderful activities to keep your loved one engaged. The dining has its challenges meeting the appetite of all the residents. There are hits and misses but that is to be expected in a cafeteria designed menu. I highly recommend a tour and meet and greet with Ed and his Team. You will be pleasantly surprised when comparing over other facilities. We are happy knowing our Mom is surrounded by Love and Respect.
Management is awful all they care about is money. The director Ed does not even know the residents name or care when they pass away. They will let anyone reside at the Bristol regardless if you pass the physical exam or not. They are money hungry. Do not work there, they treat their staff poorly and will pick and choose whom to discipline. All of management are friends so they all lie and try to cover up things. They also are infested with roaches. They are everywhere.
My father has been living at the Bristol for a few months now. He has become comfortable in his new home and is happy here. I feel the leadership team here has helped our journey be an easier one. It pleases me to see him more social, making friends, and smiling.
Working with Emily and collaborating about our clients has been great. She is easy to communicate with and our families enjoy working with her.
We moved to The Bristol for a lifestyle change and we wish that we would have done it sooner. We feel like we are living in a 5 star hotel. The staff and the residents have been terrific and treated us like family. We are looking forward to many happy years at The Bristol.
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