522 6th Baxter Crossing, Fort Mill, SC 29708, United States
I wish I could give a ZERO star rating! My dad was at The Blake with my mom from 11/30 thru 2/6. Some of the staff members were wonderful to my dad. My dad was allowed to live with my mom in Assisted Living, even with his dementia, but after a week, I began to have concerns about his anger towards my mom. I met with the executive director, director of wellness, and a nurse practitioner about my concerns and wanted him to be moved to Memory Care. The director of wellness had also suggested on different occasions that my parents should be separated, but at that meeting, they were in agreement that my dad remain with my mom in Assisted Living, but with some interventions with medication and more staff interaction. About a week after that meeting, my dad found a box cutter in an unsecured area on the first floor (this was verified by a detective at the scene) and cut himself innumerable times. While he was hospitalized, I was contacted by the executive director for to inform me that when my dad came back, I would need to provide a sitter 24/7 for 2 weeks for my dad for the safety of other residents, should my dad become aggressive. What about my dad’s safety? Had he been placed in a secure environment, this wouldn’t have even happened. And they expected me to foot the bill for a sitter, even in Memory Care, because of their negligence in locking a door. We had no intention of returning! Please thoroughly investigate any Assisted Living/Memory Care that you are considering for your loved one. By all means, take the tour, but then visit unannounced before placing your loved one. Once you’ve found a facility that meets your needs, visit frequently and thoroughly monitor everything—bills, medications, how medications are managed, etc. Most of these facilities have high powered malpractice lawyers within their corporation to fight against any claims brought against them, leaving residents and families with very little recourse. It’s heartbreaking!!
Read More ReviewsI wish I could give a ZERO star rating! My dad was at The Blake with my mom from 11/30 thru 2/6. Some of the staff members were wonderful to my dad. My dad was allowed to live with my mom in Assisted Living, even with his dementia, but after a week, I began to have concerns about his anger towards my mom. I met with the executive director, director of wellness, and a nurse practitioner about my concerns and wanted him to be moved to Memory Care. The director of wellness had also suggested on different occasions that my parents should be separated, but at that meeting, they were in agreement that my dad remain with my mom in Assisted Living, but with some interventions with medication and more staff interaction. About a week after that meeting, my dad found a box cutter in an unsecured area on the first floor (this was verified by a detective at the scene) and cut himself innumerable times. While he was hospitalized, I was contacted by the executive director for to inform me that when my dad came back, I would need to provide a sitter 24/7 for 2 weeks for my dad for the safety of other residents, should my dad become aggressive. What about my dad’s safety? Had he been placed in a secure environment, this wouldn’t have even happened. And they expected me to foot the bill for a sitter, even in Memory Care, because of their negligence in locking a door. We had no intention of returning! Please thoroughly investigate any Assisted Living/Memory Care that you are considering for your loved one. By all means, take the tour, but then visit unannounced before placing your loved one. Once you’ve found a facility that meets your needs, visit frequently and thoroughly monitor everything—bills, medications, how medications are managed, etc. Most of these facilities have high powered malpractice lawyers within their corporation to fight against any claims brought against them, leaving residents and families with very little recourse. It’s heartbreaking!!
The Blake at Baxter is a beautiful facility; the staff is kind and caring and very upbeat, positive and professional. It offers plenty of activities for the residents. Highly recommended!
I'm so pleased to have my sister in such a loving and caring phacility. She is getting g wonderful with those that put her first. I can't thank the staff enough God Bless you all remainwell.
The staff ensured that my father, 75 with dementia, would be well cared for. 2-3 months of living at the Blake, there was a huge change in staff. No one notified the families. My father would complain of feeling lonely and isolated, come to find out there was no activities coordinator. In June of this year, the Blake took 25,000$ from my father without any type of letter, notification, no itemized list. The financial manager, Trish said that there was a personnel change and that this amount is what my father owed. This was a complete lie. They stole the money and refused to explain the exact reason. This place is a scam. The new management does not care about the residents and only want money. They are swindlers and stole money from my father. Do not live here. Do not put your loved one in this facility.
The managers there are very rude they dont show their employees no type of respect they lie to the residents to make they self look good &’ they are unorganized they don’t care about the residents corporate need to be there to fix what they destroying cause it will not get better if they keep doing what they doing I wouldn’t advise no one to work there
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