300 Pleasant St, Concord, NH 03301, United States
One of the worst places I volunteered at first they lied saying I was there for 3 weeks when I only was there for 5 days then decided to let me go after only being late twice saying that it was a ongoing pattern which is a lie they lied about being flexible too and if you try to reach somebody nobody answers and they hold the same standards to the volunteers as the employees which they never mentioned or told me that I’m glad I don’t volunteer there stay clear away if your volunteering there
Read More ReviewsOne of the worst places I volunteered at first they lied saying I was there for 3 weeks when I only was there for 5 days then decided to let me go after only being late twice saying that it was a ongoing pattern which is a lie they lied about being flexible too and if you try to reach somebody nobody answers and they hold the same standards to the volunteers as the employees which they never mentioned or told me that I’m glad I don’t volunteer there stay clear away if your volunteering there
The Birches of Concord has done a fantastic job taking care of our family members during this pandemic! They were proactive early and are one of the few establishments that have had no resident positive cases. Families have a bi-weekly group zoom meeting with the Director and staff to give us all updates and answer questions that the families have. My mother has settled in very nicely and that is due in large part because of the care and compassion she gets from the staff. I count being able to have my mother at The Birches of Concord a blessing.
Excellent facility for memory care family members. This is obviously an extremely difficult decision to make. Even pulling in overnight nursing and additional staffing in home reaches a point where you can no longer keep someone with memory issues safe. Cameras, alarms on doors, grip handles and ramps, elevated toilets, 3 shifts of staff coming in 7 days a week. We tried that, and staffing is inconsistent when going that route. To place your loved one in someone else's care when you can no longer look after them safely is a brutal decision point. This is one of the top facilities in the state. The staff does care. It's not ideal, but that's more because you have to entrust the care of your loved one to someone else. And that's a very hard decision. You'll know when you have crossed that bridge. If you're reading this, you have my sincerest compassion and empathy. You're not alone. Tour this facility and others before you make your decision as it's a big leap and it is not inexpensive. Although financially, it's less than pulling in overnight nursing and cobbling together around the clock care in home. Hope this helps!
The Birches is an extremely special place. It focuses on care for those with cognitive issues and does so in a manner that is dignified, compassionate, positive and non-judgmental. Its small size means that each staff member personally knows each of the residents and genuinely cares about them. The staff is truly exceptional. They create a welcoming and fun environment, while providing top-notch care. It is a pleasure to walk through the doors of The Birches.
Today, August 1, 2019, marks two weeks since Jill's arrival at The Birches at Concord. Everyone on the staff has been so kind and attentive to her needs, as well as making me, her husband of 57 years, very comfortable in this life-changing transition. Thank you.
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