2969 Claude Dove Dr, Las Cruces, NM 88011, United States
Asked staff to assist a resident to make sure she had a telephone and was greeted by a snarky rude front desk person. I would hope they treat the residences better than this person's attitude. I did not get a name or it would be on here.
Read More ReviewsAsked staff to assist a resident to make sure she had a telephone and was greeted by a snarky rude front desk person. I would hope they treat the residences better than this person's attitude. I did not get a name or it would be on here.
My wife's mother was at the Aristocrat for three years. During that time each and everyone of the staff/caregivers treated her with the utmost respect and showered her with love. Our family knew that she was in a safe and secure place. Also that she was well taken care of. We never worried that she was wanting for anything. We are thankful that she was able to spend her last years with them. We highly recommend The Aristocrat to anyone who needs this type of living situation.
We are fortunate to have found The Aristocrat. After a 2 year stay at another highly-rated but inadequate residence, my mother moved to The Aristocrat in May 2022. It is, simply put, outstanding. The administrator, Ms. Marmolejo, is young, capable, and experienced in the management of assisted living and memory care communities. She has been there for 18 months and has made many positive changes and it shows. The Aristocrat is clean and bright. The maintenance staff keeps everything in good working order. There are beautiful linens on the dining room tables. There are two shaded patios with nice furniture to enjoy. Rooms are cleaned and bed linens are changed weekly. Personal laundry is done often. The food is delicious, well-balanced and and plentiful. Additionally, there is a standing menu of items that can be ordered if someone prefers. The biggest strength is the staff. Everyone is kind, caring, and professional. They offer help and anticipate the needs of the residents. The staffing is stable with many individuals having worked here 10+ years. I feel that this contributes to the high level of service. There are activities scheduled each day. There are also musical performances and outings. Each activity affords the residents an opportunity to engage with others. My mother is very happy here. She gives it 5 stars and so do we! Thank you to everyone at The Aristocrat for providing such a great place for my mother to live.
I have been to EVERY senior living place in town with my Therapy Dog. The Aristocrat is the only one that I hadn't been to. It was too small for our Therapy Dog group to visit! I was directed by the beautician at a rehab facility I was in. I asked her, "Where would you want your Mom to go? " I said, "The Aristocrat!" That was the BEST advice I ever got! Still is.
My mom chose the Aristocrat to move to after her condo sold in Santa Fe. She is very comfortable in her room. The staff is kind, thoughtful, professional and helps my mom with anything she asks for. It is also great for me because I can trust that my mom is well taken care of.
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