1220 Satellite Blvd, Suwanee, GA 30024, United States
What a wonderful event and an awesome community. The ED Kevin, wellness director Angela and their staff are amazing. They really care about the employees and their residents. Kim Knowles is a great fit to be the welcoming face of Terrabella.
Read More ReviewsWhat a wonderful event and an awesome community. The ED Kevin, wellness director Angela and their staff are amazing. They really care about the employees and their residents. Kim Knowles is a great fit to be the welcoming face of Terrabella.
My mother entered Discovery Village/now Terra Bella, October of 2020. In the throws of Covid. We did all our research online and by phone. Terra Bella did an amazing job of getting her settled, in spite of these circumstances! Mom quickly felt at home. There have been a few management changes since then. They have continued to improve in each progression. When mom entered Discovery Village, she came in under Assisted Living level of care. She eventually progressed into their Memory Care area. Every step of her experience of Aging in Place was wonderful and she received exceptional care. Mom passed this past week, still in Terra Bella Memory Care with the assistance of Hospice. We would choose Terra Bella, Sugarloaf 100% all over again.
My mom moved into TerraBella in July but I waited to write a review so I can provide the feedback including our experience after her move. I have to first start off by praising their sales director Bianca White. She went above & beyond to make my mom's move possible and made sure that she felt welcomed at the community and very comfortable at her new apartment. She is super nice & sweet and always so accommodating. We call her a God sent Angel and she truly is one. The executive director Ms. Leslie is also wonderful and works hard around the clock, wearing many hats to oversees the smooth operation of the community. They offer variety of activities & programs that the residents enjoy and the meal are delicious ! Dining room staffs Micah, Lynn, Kiki and Angelina always serve the residents with big smile and their caring hearts. Karim who is the maintenance person is the best and take such a great care of the community and the residents homes. I am so happy that my mom is adjusting to her own place very nicely and grateful to their wonderful staff & sweet residents for being there for her !
What a great place for my mother to live her “best life” as the Executive Director said to me. I would like to thank everyone for making this such a pleasant and easy decision. Bianca was so helpful and no other community did I get to meet the Executive Director who even offered us dinner after our initial tour. It’s been a month or so and my mom now refers to Terra Bella as home, she has friends and loves the staff. I know all of the team there are responsible for her wonderful experience but between Mrs. Leslie & Bianca we would have been lost. God bless all of the staff especially those two who make my mom feel important and at home. It must truly be a great place to work!
I could not be more proud of my experience with TerraBella Sugarloaf. My father came to live at TerraBella approximately two months ago, this was the hardest decision I have ever had to make but as it turns out, it has been one of the best. The experience from meeting with Bianca who guided my husband & I in the right direction to the Executive Director, Leslie Frisch who showed grace and was a wealth of knowledge. Leslie continues to always be available to me, not to mention how much my dad just loves her. Donna the lead nurse shows great compassion when it comes to caring for my dad and proactively identifying his needs. When I visit, which is nearly daily, I am greeted with a warm welcoming smile from Kim at the front desk. My dad’s care team is simply amazing. Henry & Richard go above and beyond to accommodate my dad’s dietary needs. I would recommend TerraBella to anyone looking for exceptional care with a family environment. Since my dad lost my mother he has not felt like he was at home but now I am proud to say my dad invites us to visit him “at home”. God bless all of you for the kindness and continued grace you have bestowed upon him.
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