530 Tanglewood Ln, Mishawaka, IN 46545, United States
I cannot say enough about Tanglewood Trace and how comfortable I feel leaving my elderly mother in their care. Great environment, great activities and great people. I am able to trust them completely and that’s what’s important to us. She loves it there and is totally at home there.
Read More ReviewsI cannot say enough about Tanglewood Trace and how comfortable I feel leaving my elderly mother in their care. Great environment, great activities and great people. I am able to trust them completely and that’s what’s important to us. She loves it there and is totally at home there.
I have so many positive things to say about the Tanglewood Trace team and caring experience that they provide...My parents in law moved from IOWA in early 2023 into Tanglewood's Assisted Living to be closer to family. The warm welcome that they received by the staff and the other residents was just the beginning of their positive experience. Tanglewood's diverse calendar of activities and entertainment, the lovely dining room and variety of daily tasty menu options as well as the personalized care that the staff provide are some of the many good things I can attest to. When my mother in law suffered some falls that resulted in a broken leg and surgery, the Tanglewood nursing caregivers and therapy department rallied to assist her through her healing journey, and she continues to improve with their support. When my father in law's cancer recently became critical and he needed hospice care, Tanglewood's knowledgeable, accessible and caring Executive Director and Director of Nursing as well as numerous caregivers guided and supported us in keeping him in his AL apartment with my mother in law. He was able to pass away with dignity with both hospice and Tanglewood's diverse team (nursing, dietary, maintenance, housekeeping, and other caregivers) working collaboratively. My husband and I were by his side, as was my mother in law, at Tanglewood, when he passed. The Tanglewood team surpassed our expectations beyond words throughout this journey. We are grateful to have my recently widowed mother in law living there, where we can continue to visit her in this next chapter. Thank you again to the Tanglewood family of caregivers and to the numerous caring residents that are watching over my dear mother in law.
I think it is best to start with understanding that Tanglewood Trace handles not only Independent Living but also Assisted Living and Personal Care. I think the reviews really should be based on that aspect in mind. I speak with regard to Assisted Living. My great aunt spent 4 years at Tanglewood and without reservation I always felt exceptionally comfortable with the standard of care at this facility. I really enjoyed whenever I would visit my great aunt that the nurses and practitioners at the center would greet me by my name and always would ask me personally if my great aunt was happy with the care as she was not always so critical. Understanding within reason - the nurses and practitioners always would be honest as to when and how they could react to a concern I had on behalf of my aunt - and if reasonable we would see the results shortly after. Often my great aunt just wanted to have more towels on a different day or evening or even - more simply - ask for additional services with my help when I visited that would always be acknowledged. I highly recommend Tanglewood - proximity to Notre Dame and the University Park Mall were awesome benefits.
My husband's favorite aunt was placed in this facility by her children, and I was very impressed with everything I saw when we visited. It was very clean and everyone was very polite and helpful. We were also glad to get updates from our family about how well the facility was handling the CoVID-19 pandemic. I know that my husband's cousins have been very happy and are not worried about their mother's health or well being while at Tanglewood, which says a lot with how crazy 2020 was. Overall, my husband and I are impressed with what we have experienced and heard, and we highly recommend this facility.
This facility charges way too much for rent. Most elderly people are on a fixed income yet the new owners continue to increase rent. The building is old and falling apart. They refuse to replace appliances that are broken, they only bandaide them. The food is sub par at best. The staff gets fed way better then the residents do who are the ones paying for the food. It's sad and very disappointing.
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