1291 S Bernardo Ave, Sunnyvale, CA 94087, United States
I have worked at Sunnyvale Post Acute for a little over 2 years. The facility fosters a culture of compassion and accountability. Management comes together every morning to see how we can continue to make improvements, which makes it a great place to work.
Read More ReviewsI have worked at Sunnyvale Post Acute for a little over 2 years. The facility fosters a culture of compassion and accountability. Management comes together every morning to see how we can continue to make improvements, which makes it a great place to work.
Hello! I just wanted to make comment about all the CNAs especially Jamuna CNA. She spent about 40 min getting the knots out of my hair to braid it when I got here. She fed me, and gave me a shower. As far as a Representative of Sunnyvale post Acute Center she has really given me an excellent impression of the facility and some of the necessary functions it provides customers. As a customer I have all positive experiences including far above what my expectations were when I arrived. I am so happy that things worked out the way they did as soon as I arrived. I am impressed with the kind of help I received as soon as I arrived because i really needed it ! Thank you .
Sent my grandfather here since the facility we were at before was under construction. But we are so happy with this facility because they had a private ortho wing for my grandfather after his surgery. The facility smelled and looked really clean. Which, thank god because the other facilities we toured were not. Would recommend this facility to others. Staff were very friendly and helpful.
If I could give this place zero stars I would! My brother had fallen and broke his hip and after his surgery he was sent to SPAC. He was improving slowly but in January he started choking and was rushed to El Camino Hospital where he was diagnosed with pneumonia. On February 8th he was sent back to Sunnyvale Post Accute Center. On Monday March 10th, he called our mom at 5:15 in the morning, pleading with her to pick him up and bring him home because he couldn’t breathe. Mom called and when she didn’t get an answer we drove there to find out if he was okay. When we got there there we several nurses standing around but the horrific situation we saw when we got to his room will forever be etched in my head. Mt brother was unresponsive and the nurse who just found him with his eyes rolling to the back of his head and foaming at the mouth was trying the revive him. We tried to call his name to get him to wake up but nothing. The nurse was also putting a hose down his throat to clear his airwave and we were asking if the had called 911 they said they had called several minutes ago. I then started to ask why the staff was just standing around and not helping and why the ambulance wasn’t there yet I got no response. The first responders finally got there and they started to try to revive him, thank god he still had a pulse and was still breathing. Once we got him to the hospital and they were able to assess him we found out that he had pneumonia again plus he had a bladder infection as well as Rhino Virus. This place needs to be shut down before they actually kill someone. PLEASE DO NOT TAKE YOUR LOVED ONES THERE.
My mom stayed in Sunnyvale Post Acute for 35 days after the left knee replacement surgery. She was pretty happy with the care and service she received there. Her concerns were addressed promptly. For example, when the roommate was so loud all the time that my mom could hardly sleep or rest, my mom complained. The facility found her a compatible roommate the next day. The food was good most of time. The doctor in the facility made sure that the surgery cut was healing well. The therapists took my mom to do proper and adequate exercise. The communications between the facilty and me (my mom’s guardian) were smooth and effective. The admission officer, the nurses, the nurse assistants, the doctor, the case manager, the social worker had all done their job well.
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