42400 W 12 Mile Rd, Novi, MI 48377, United States
My father lived here for 3 years. I visited him 3 times a week so I am aware of what this community is like. I can tell you that some of the nicest people work here. Everyone knew my father's name and used it to say hello, everywhere he went. The lovely women who work at the front desk were always friendly and welcoming with a smile. The dining room waitstaff knew my dad and knew what he liked to order. The nursing staff here is the best. They were able to project what my fathers needs were just before they became apparent to me. They take the time to get to know the residents and who they are as people. The passing of my father was handled with exceptional care and respect. I have made many friends here and will miss seeing their smiling faces. I recommend this community based on the kindness and care of the people who work here.
Read More ReviewsMy father lived here for 3 years. I visited him 3 times a week so I am aware of what this community is like. I can tell you that some of the nicest people work here. Everyone knew my father's name and used it to say hello, everywhere he went. The lovely women who work at the front desk were always friendly and welcoming with a smile. The dining room waitstaff knew my dad and knew what he liked to order. The nursing staff here is the best. They were able to project what my fathers needs were just before they became apparent to me. They take the time to get to know the residents and who they are as people. The passing of my father was handled with exceptional care and respect. I have made many friends here and will miss seeing their smiling faces. I recommend this community based on the kindness and care of the people who work here.
My mother was there just over a month. She was walking, eating and very social when she went in. Noticed one day she had a bruise that covered her forehead that they said they had no idea what happened nor did they notify me. A week later they sent her to the hospital because she wasn't eating. Less than a week later she was in hospice and died a few days later. Please don't let how nice the facility is kid you as to the level of care. I did and it cost my mom her life.
My grandmother has been an independent living for several months now. She has mild dementia, but can still live on her own with the help of the staff there. They are all very friendly and helpful and make her feel comfortable. There is something to look forward to for her each day. She loves the dining room and the food, live music each week, and getting her apartment cleaned for her. She is so happy and well cared for, I would definitely recommend StoryPoint Novi to others.
My brother is in need of a better care facility than he's currently in, so last month Melissa (Community Specialist) gave us a tour of StoryPoint Novi. The building and grounds are absolutely beautiful, but we were most impressed by the level of care StoryPoint offers, especially for Parkinson's patients like my brother. It is way beyond what is offered at other places we visited, and at a very affordable price. The individual apartments have everything we were looking for - spacious and clean with private bathrooms and comfortable beds. They even include in-room laundry service! There are lovely outdoor spaces for both assisted living and memory care residents, as well as fun field trips and in-house activities. We were treated to a delicious lunch served restaurant style in one of StoryPoint's several dining rooms. Melissa was welcoming, friendly, and very respectful of my brother's slower speech. She made us all want to be a part of her wonderful community. We are extremely disappointed that my brother will not be able to move to StoryPoint because of a family disagreement. This felt like the perfect place for him. Highly recommended!
I was very impressed with the kind, caring and very compassionate staff at Story Point of Novi. The Executive Director, Michael Hamid, is a "hands on" Director. He is often seen mingling with the residents and seems to know many residents by name. The environment is cheerful, friendly, clean and very lively. The residents are welcoming and friendly. Story Point offers too many amenities to name. If your loved one enjoys an upbeat environment this is the place to be. My mom was not well enough to enjoy all this place had to offer so we had to move her. But I am terribly disappointed it didn't work out for her as this place is lovely.
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