504 N River Rd, Naperville, IL 60563, United States
My father and mother became residents in the memory care unit at StoryPoint Naperville in November 2024 and it's more than just an assisted living and memory care facility for seniors. It's a community of compassion. The entire memory care staff and team especially the caregivers and the floor nurses on all three shifts plus the physical therapists and hospice nurses who are not StoryPoint employees are AMAZING! We are so grateful for their kindness, compassion, friendliness and help to my parents and all of the residents in the memory care unit. It's obvious when you walk through the memory care unit doors. They are ANGELS ON EARTH! The memory care staff and team took the time to get to know my mother and father, understand their needs and are patient with them. Of course, there are always ups and downs in memory care situations and my father passed away in May 2025. The staff provided personalized care and attention for my father that gave us peace of mind. We are so grateful for their dedication and compassion during his final days and, in the end, my father was surrounded by family, love and support. My parents have a one bedroom apartment in the memory care unit at StoryPoint. The facility and apartments are modern, updated, comfortable, impeccably clean and well-maintained. It's a welcoming environment for both residents and visitors. One of the really nice features of StoryPoint is the activities available for residents. Although my dad didn’t participate as much as we hoped, the staff made a concerted effort to keep him engaged and stimulated. And, mom, who is social, really enjoys the vitality and attention. Compared to other facilities we visited and researched, StoryPoint's value, quality and price point is as good as and better than most. But, do your due diligence to understand and clarify what's included and different in the cost of rent versus the cost of the level of care. In the throes of memory loss diagnoses plus needing to find assisted living quickly and prioritizing my mother's and father's care, a sales pitch should be handled with sensitivity, clarity and professionalism. That said, I'd recommend talking directly to the executive director and the nursing director, who are both responsive and available to answer your questions. I recommend StoryPoint when you're seeking an assisted living and memory care facility that prioritizes care, community and affordability. Thank you, The Dave Family
Read More ReviewsMy father and mother became residents in the memory care unit at StoryPoint Naperville in November 2024 and it's more than just an assisted living and memory care facility for seniors. It's a community of compassion. The entire memory care staff and team especially the caregivers and the floor nurses on all three shifts plus the physical therapists and hospice nurses who are not StoryPoint employees are AMAZING! We are so grateful for their kindness, compassion, friendliness and help to my parents and all of the residents in the memory care unit. It's obvious when you walk through the memory care unit doors. They are ANGELS ON EARTH! The memory care staff and team took the time to get to know my mother and father, understand their needs and are patient with them. Of course, there are always ups and downs in memory care situations and my father passed away in May 2025. The staff provided personalized care and attention for my father that gave us peace of mind. We are so grateful for their dedication and compassion during his final days and, in the end, my father was surrounded by family, love and support. My parents have a one bedroom apartment in the memory care unit at StoryPoint. The facility and apartments are modern, updated, comfortable, impeccably clean and well-maintained. It's a welcoming environment for both residents and visitors. One of the really nice features of StoryPoint is the activities available for residents. Although my dad didn’t participate as much as we hoped, the staff made a concerted effort to keep him engaged and stimulated. And, mom, who is social, really enjoys the vitality and attention. Compared to other facilities we visited and researched, StoryPoint's value, quality and price point is as good as and better than most. But, do your due diligence to understand and clarify what's included and different in the cost of rent versus the cost of the level of care. In the throes of memory loss diagnoses plus needing to find assisted living quickly and prioritizing my mother's and father's care, a sales pitch should be handled with sensitivity, clarity and professionalism. That said, I'd recommend talking directly to the executive director and the nursing director, who are both responsive and available to answer your questions. I recommend StoryPoint when you're seeking an assisted living and memory care facility that prioritizes care, community and affordability. Thank you, The Dave Family
My mother became a resident after we realized she couldn’t live alone after a very scary incident. Katie was amazing helping guide us through everything and my mother was moved in within a week. The entire staff has been amazing and their kindness to all of the residents is obvious when you walk through the front doors. We finally can rest easy knowing our mother is in good hands! Tina and Brian
I placed my aunt at Story Point in October of 2024, and she was a resident for about 6 months until she died. The staff was very patient with her. She could be cranky and hard to please, but they always took time to see she was looked after, even when she was being difficult. When she became too much to handle in assisted living, we moved her into their memory care unit. She got a lot more stimulation and one on one handling there and was doing much better with all the attention. I am grateful for everything the staff did for her, and for me because I lived so far away.
Alyson worked quickly to get Mom into a 1br soon after the chaos of her Alzheimers diagnosis. Storypoint came recommended by the psych facility that preceded mom's move. Close to home, I toured Storypoint and was sold on the modern look, the friendly staff, all the hustle and bustle, and the good cheer residents were in. They have a shuttle, numerous activities like movie nights and socials. Staff are friendly and helpful. The myriad nurses and doctors and physical and speech therapists who attend to residents may not be Storypoint employees directly but they add to the care level and efficiency. While it's been a huge adjustment for mom, she likes it a lot and knows it's a very well-oiled machine!
They promise they will take care of memory care residents until end of life and instead after giving them hundreds of thousands of dollars they tell you your mother is too much work and they evict her 2 weeks before Christmas. Don't fall for thier sales pitch.
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