3485 Windsor Ave, Dubuque, IA 52001, United States
I have been at PT 4 times in the last several years and the have helped me each time with my balance and fibromyalgia pain. All therapists are great, friendly and helpful. Thank God for such a place I ca court on,
Read More ReviewsI have been at PT 4 times in the last several years and the have helped me each time with my balance and fibromyalgia pain. All therapists are great, friendly and helpful. Thank God for such a place I ca court on,
Both of my parents moved to stonehill a year ago, my dad passed away about 6 months after moving in. The staff there were so supportive and helpful to me and my family, but exceptionally supportive to my mom! Tamisha or (Tammy) as my dad called her, was exceptional with the hearfelt attention she gave my dad. Sheila VanGordon, the social worker was unbelievably helpful, and continues to help me with everything! I want to thank all the staff for all their kindness and exceptional care.
Staff is not accommodating for treadmill pool patrons. I was alone in the pool and staff would not set the speed where I needed it to be to get the heart rate that I needed. They have a rigid rule of only setting the speed at whole numbers and half numbers, nothing in between. Depending on where water level is set, this makes a significant difference in heart rate........to the tune of 30 beats per minute for me which is the difference between warm up zone and aerobic zone for me.Don't waste your time going if you are looking for a specific heart rate in the pool. This is just crazy because I was the only one in the pool. Staff refused to come back in a few minutes to check on me When I asked them to possibly come back in and adjust the speed for me. It's not like they were busy at the time at the desk anyway. It was a very slow time at the gym.
My grandmother was treated with disrespect and with absolute undignified behavior. She “asked to go to the bathroom too often” and was left to sit on the toilet for over a half hour on multiple occasions with a broken pelvis. Calling and speaking with the director only worsened the behavior. The employees at Stonehill should be ashamed of their abhorrent behavior. My grandmother spent her final days in fear of asking for basic necessities and even cried to me on the phone. I cannot go back in time and change her placement, however I would warn those seeking care of a loved one to steer far clear of such an awful place.
Facility has a good variety of equipment an excellent staff and is usually not crowded. Special classes are held for those who want to pursue them. There's an adequate number of treadmills and newsteps there are also has an indoor walking Track that is rubberized.
